2019 santa fe xl not starting

10

Asked by GuruNND9H Nov 04, 2019 at 03:07 PM about the 2019 Hyundai Santa Fe

Question type: Maintenance & Repair

2019 santa fe xl not starting.  had it to dealership 3x in the last 11 months &
they replaced the battery the 2nd time.  It's in again.  Dead as a doornail but
started for them a day later.  My husband used a voltage meter and it read 3.  
had to have the car flatbedded this time.  anyone have this problem and was it
resolved?

5 Answers

12,060

You may qualify for what is called the Lemon law. It's a legal process that forces the dealer to buyback your vehicle and provide you another. Check online to get information on how to do this in your particular state and if you qualify.

2 people found this helpful.
125,055

Exactly, follow TDolby's advice!! Definitely sounds like a lemon!! Jim

10

so i emailed the attorney generals office and called them. They just called back & said it has to have 3 repairs for the same thing. So the fact that they didn't fix it the first time nor this time, there's only 1 actual repair. THat doesn't sound right to me. Per below, the 1st paragraph states 3 services or repairs not just repairs but then the 2nd paragraph says repairs....? Anyone know or have this experience? I copied & pasted the following from the attorney generals' webpage" " The law covers problems that occur during the first 12 months or 12,000 miles of ownership. The problem must substantially impair the value, use or safety of the vehicle. Each time you take your vehicle to the dealer for service or repair, the dealer must provide you with a copy of the repair invoice. The dealer must also notify the manufacturer that your vehicle has been brought in a second time for the same problem. As long as the first problem occurs during the first 12 months or 12,000 miles of ownership, you are covered for any subsequent problems occurring after that point. The law allows the manufacturer three repair attempts for the same problem. If the repairs are unsuccessful and the problem substantially impairs the value, use or safety of the vehicle, you may demand a refund or replacement vehicle. Also, if your car is at the dealership for any repairs for a cumulative total of thirty days during the first 12 months or 12,000 miles, you may demand a refund or replacement."

1 people found this helpful.
125,055

The Lemon Law varies from State to State. Visit carcomplaints.com, click on the Lemon Law tap, then scroll down to your State. You may also want to consult with an attorney about this. The fact that they were unable to fix it qualifies as an unsuccessful attempt at repair each time. Hope that helps! Jim

1 people found this helpful.

I had the same problem with my 2019 Santa Fa the dealership change the starter six months ago. my car starts up everytime. Good luck.

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