2019 Jeep Cherokee Trailhawk Dead after software update

Asked by Guru9BT5QH Jun 10, 2021 at 11:13 PM about the 2019 Jeep Cherokee Trailhawk 4WD

Question type: Maintenance & Repair

Notification came in a few days ago to do a software update on our Trailhawk.
The software tried to update while the vehicle was in our underground parking.
Came back the next day to a dead battery. Boosted the car, everything started
to flash, update was still on the screen and...... the car died again. Alternator?
Update? Battery? Not sure where to start with this.

1 Answer
40,180

TDolby answered 2 years ago

Are you talking about UConnect? Sometimes there is a glitch for over the air software updates, I can see why you had an issue since you were in a parking garage. You'll want to charge the battery and get the vehicle outside to let it finish or visit a Jeep dealership to assist you.

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