I replaced the lock actuators and the door handles on both front doors but there is still locking and unlocking problems.

Asked by Brandonn1234 Apr 02, 2015 at 12:12 PM about the 1998 Ford Explorer 4 Dr Eddie Bauer AWD SUV

Question type: Maintenance & Repair

When I try to unlock the doors by pushing the button on the door and it will not unlock the passenger door, I normally have to open it by hand. The drivers door has a problem when I put the key in to unlock it, the key has a hard time turning fully through the unlock cycle to get the door to unlock. What parts seem to need to be replaced?

4 Answers

73,320

The cylinder lock on the drivers side door is either worn or loaded with crud. Try squirting powdered graphite into the lock and work it through with key turning through the lock and unlock cycle. It should loosen up. Try wd40 if you do not have the graphite.

Best Answer Mark helpful
73,320

As far as the passenger door and button issue let me ask. When you hit the unlock button on the drivers side door can you hear sound from the passenger door (trying to operate). Does the little visible button jiggle or move when you press the button. If the answer is yes, the problem is mechanical. If no, probably electrical. You will need a multi meter to begin checking for voltage at various points beginning at the electrical connection in the drivers side door. Is there a lock button on the passenger side door? Does that button work?

1 people found this helpful.
73,320

Your question about replacement doesn't appear here but I will answer. Replacement lock cylinders, if you go that route, can be had at most auto parts stores. They may have to be ordered but come with a key. Specify you need two (KA'ed) keyed alike or you will have separate keys. You can have it done at the Ford dealership if you want the single key option, but you will pay through the nose. Did you try the WD 40 route or powdered graphite? I have fix the same problem you have many times with simply lubricating the mechanism. I do not believe your electrical actuators are bad, but they cost about 40 to 50 bucks if you have to replace them.

I can’t get the actuary lock out of my ford 2014 explorers passenger door. There seems to be spice of plastic holding it in. Can you help

Your Answer:

Explorer

Looking for a Used Explorer in your area?

CarGurus has 2,041 nationwide Explorer listings starting at $6,990.

Postal Code:

CarGurus Experts

  • #1
    OJ
    Reputation
    30,850
  • #2
    TransAm77
    Reputation
    7,790
  • #3
    Gene Arnett
    Reputation
    7,280
View All

Find great deals from top-rated dealers

Search

Related Models For Sale

Used Ford Expedition
19 Great Deals out of 669 listings starting at $7,894
Used Ford F-150
314 Great Deals out of 13,742 listings starting at $3,800
Used Chevrolet Tahoe
13 Great Deals out of 822 listings starting at $9,980
Used Jeep Grand Cherokee
131 Great Deals out of 3,674 listings starting at $5,555
Used Dodge Durango
51 Great Deals out of 1,897 listings starting at $6,987
Used Toyota 4Runner
26 Great Deals out of 542 listings starting at $9,999
Used GMC Yukon
14 Great Deals out of 981 listings starting at $3,000
Used Chevrolet Silverado 1500
214 Great Deals out of 8,009 listings starting at $1,500

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use. Content will be removed if CarGurus becomes aware that it violates our policies.