Cannot verify ID due to software bug?

5

Asked by cbterry May 02, 2019 at 08:47 PM

Question type: General

I have initiated the process of purchasing a car
from a private seller, and when I go to upload my ID
I am told to use the camera... But there are no
other buttons or places to select pictures.

What is going on?

3 Answers

5

This is all I see. I scroll down and see privacy policy and cancel.

Go to the very beginning of the messages and you will be able to click on the link in the second paragraph.

5

Hello, I believe that the system was down. I tried it again several hours later and it worked. Wish there was some indicator or announcement about this :0

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