How can I determine whether continuing issues with car are result of repairs already made?

Asked by texasnan May 02, 2012 at 08:49 PM about the 2004 Land Rover Discovery

Question type: Maintenance & Repair

Recent service included valve covers and plenum gasket, cooler unit replacement, o2 sensor, I asked if
they would be near spark plugs...if so change now, Done. Car returned with coolant leak, a fan that hits
something and clanks, backfires big time, seems to be a fluttering under the car, and a high pitched
whine like a jet engine just behind dash. 2k for repairs and I took it back with complaints. Told a fan
blade broke and I would need to replace for 400.00. Uploaded ECM and returned to me in worse
condition. Do I need to pay for more repairs? Should all this be involved with work already done?

2 Answers

24,495

If you are 100% certain that they messed your car up and you have all the documents of the repair. I would stop payment of check. Or tell credit card company of problem. If you paid cash tell them you will go to BBB and get a lawyer if need be. Do not pay them for extra work that they caused you to need. Be very firm with them that you will not stand for being ripped off. When this happens garages hope that you will just go away.

1 people found this helpful.
Best Answer Mark helpful

Thank you for your response. I will be going tomorrow and conveying the message. If you worked on it and broke it, you will fix it.

Your Answer:

CarGurus Experts

  • #1
    Simon Briggs
    Reputation
    790
  • #2
    Matt Mankinen
    Reputation
    670
  • #3
    chassy
    Reputation
    490
View All

Find great deals from top-rated dealers

Search

Related Models For Sale

Used Land Rover Defender
7 Great Deals out of 301 listings starting at $54,990
Used Land Rover Range Rover
18 Great Deals out of 370 listings starting at $14,988
Used BMW X5
60 Great Deals out of 981 listings starting at $7,988
Used Jeep Grand Cherokee
133 Great Deals out of 3,657 listings starting at $4,999
Used Lexus GX
47 listings starting at $19,980
Used Toyota 4Runner
26 Great Deals out of 536 listings starting at $14,791

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use. Content will be removed if CarGurus becomes aware that it violates our policies.