Clock stopped working


Asked by Guru19CBW Aug 18, 2019 at 10:08 PM about the 2017 Kia Sportage

Question type: General

My date and time have stopped. I can not set
it now either.

19 Answers


My clock and date will not display and can not set them either???

11 people found this helpful.

would check the power at the battery, voltage and amperage for a good start, would check the ground to engine and the ground to the fender/chassis/frame perhaps a third to components such as the GPS etc~ finally "Bench test" the troubled equipment to determine that it WAS the power supply~

2 people found this helpful.

I have the same problem this this past weekend. I have a 2017 Kia Sportage. Called my service advisor and was informed there's a little hole right above the radio button. You stick a pin in that hole and it resets the UVO in my clock and date came back.

61 people found this helpful.

Same issues with my neighbor's souls and my sedona.

1 people found this helpful.

I went to the dealership and they said it was a nation wide problem and at the time did not have a quick fix and wanted me to bring it in Thursday when there were more techs on duty and that will give them time to find a solution.

2 people found this helpful.

I too went into the dealer. Said I was the 6th person to complain. ( I have a 2016 Sorento). Scheduled me for an appt. I hope the satellite is fixed my then.

4 people found this helpful.

Thanks Guru199CH, reseting the UVO fixed the problem for me.

5 people found this helpful.

Yes, the dealership said a GPS satellite glitch caused the fault and indicated it would correct itself when KIA fixed the issue. However, the glitch is corrected, but because the glitch disabled the clock in the computer, it will not restore until you manually reset the system in the car.

6 people found this helpful.

Thanks guru19ch I rese with a pen in the little hole above my map/voice button it reset and after a few minutes the date and time popped up!

2 people found this helpful.

thank you all, I am going to try that when I get off work.....

2 people found this helpful.

I tried manually resetting the UVO in my 2017 Sportage and my clock is still not working. Amy other ideas to reset it?

2 people found this helpful.

Manually reset the UVO while the car is running and the radio is on. Just did it to my 2017 Kia Sportage and it's back to working properly.

5 people found this helpful.

Thanks Chuck_I. That didn't work the first time but did on the second try.

2 people found this helpful.

Call Kia customer support. They will tell you to make sure you car is outside and running. Then remove the map sm card and press the reset button on the dash. You will need a paper clip to do this. It worked for me.

5 people found this helpful.

I did not have to remove the SM card. I just used a paper clip and put it in the little hole above map in my 2016 Kia Sorento. The date/time came back on after I started driving.


Remember to remove the SD card, press the restart with the pin, let the audio finish, then insert the SD cart to restart the UVO.

3 people found this helpful.

Thanks for all who input. I had to remove SD card on my 2017 Niro with power off, then reinsert with car running and it reboot fine and finally a time.

2 people found this helpful.

So my 16 Sorento SX stopped working over a week ago now. I've taken the sd card out, reset button repeatedly, and disconnected the battery. Any other suggestions?? My car is out of warranty so of course they want to charge me for their glitch to fix it!! Do you all have the navigation as well?

2 people found this helpful.

I tried various fixes recommended, pulling multi-media fuse, removing SD card and the reset button. Finally after the 3rd time I of trying the reset button my clock is back.

1 people found this helpful.

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