2014 Chrysler Town and Country. Passenger side sliding door

Asked by fng605 May 28, 2018 at 02:24 PM about the 2014 Chrysler Town & Country

Question type: Maintenance & Repair

Door will open and close normally but when it gets hot outside the door will not
latch when it closes. Door sounds like it is constantly trying to latch shut.

21 Answers

8,770

defective harness assembly

4 people found this helpful.

Mine is doing the same thing. Have you tried the harness assembly yet?

The exact thing is happening in our 2014 Chrysler Town and country. Did the harness assembly fix the problem?

60

Same thing is happening to our 2014 Town and Country. Anyone have any luck finding a resolution?

5 people found this helpful.
20

I have the exact same problem! It started bout year and half ago, but didn't happen when it was hot then. I lubed everything up and that kept it at bay until this summer, happened when it was 85+ and sunny. same question..anyone solve this issue?? Thanks, Brian

2 people found this helpful.
30

Has anyone found a resolution for this issue? I’m having exactly the same trouble with my 2015 town and country. Now it’s doing it if I hit a bump while I’m driving, too.

3 people found this helpful.

Same issue for mine as well. It is also doing it while driving.

Has anyone found a resolution to this issue?

60

I wish. Mine is still doing it mas getting worse. We just push at the back of the door as it closes. Most times that helps, other times not so much.

10

Still waiting on an answer on this. Anyone? Mechanic says door lock actuator but I don't think that's it as it will close when not hot.

1 people found this helpful.
10

Ours has been doing the same thing for years! Only when the sun is beating down on it. Now when it it sits in the sun on that side only it will start up and actually set of our alarm. When I disarm it the door is shifting back and forth making that noise until I push on it. This only on one side and in the heat and sun.

1 people found this helpful.
60

Same happens with ours, aaardappel. Sometimes now though, the door doesn’t fully close. I can look back and see a small gap in the door where I can see outdoors and can hear air flow as I’m driving. It’s like having a window cracked.

20

How is this not a recall? We all have the same exact problem

2 people found this helpful.
60

I’ve called in to Mopar/Chrysler before and they indicated that not enough people seem to have the same problem so it’s not a recall issue. ‍♀️

Same issue here on our 2014 T&C ...we live in Texas so I hadn’t made the heat connection, but it is getting to be every bump we hit - would love to hear what has worked &/or not worked?!!

Tried cleaning all the door contacts/latches and spraying them within WD40. Seems to help a little. Still does it but not as frequent as before.

20

My 2014 is doing the same thing on the driver side.

2 people found this helpful.

I don’t know how they can’t consider this an issue for a recall

We are having the same exact problem! 2014 T & C; passenger side automatic door; only when it is hot and the sun is bearing down. This is crazy - hoping/praying for a fix here.

60

This was the response I received when I made contact with Chrysler: “Thank you for contacting the FCA Customer Assistance Center. I'm so sorry to learn the driver's side door doesn't latch properly when it's hot outside, I certainly understand how frustrating that would be. I would suggest taking the vehicle to your preferred Chrysler dealership to have them run a diagnosis to determine the cause, and fix the vehicle. I do want you to be aware the warranty for this component did expire after 3 years or 36,000 miles of the in-service date which was 05/23/2014 so it will be an out of pocket expense. Thank you again for your email. Should you require additional assistance, or have any new information to provide, please reply to this email message or call 1-800-247-9753.”

Wow he sure helped a lot! . We replaced the Actuator on our 2001 Chrysler T&C ( has 130,000 miles) and it did not fix the problem on our back sliding glass door. Our door doesn’t go shut anytime hot or cold outside.

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