I have a 2008 Acadia that has a recall on gas struts that hold the lift gate up. The vehicle has a prop rid recovery system intended to accomplish a controlled, slow return of the liftgate in the openaccomplish a controlled, slow return of the liftgate in the open and close positioThe struts were replaced but it still will not open and close the digital

Asked by Mar 01, 2016 at 01:14 PM about the 2008 GMC Acadia

Question type: Maintenance & Repair

2 Answers

217,085

Take a trip back to the dealer who installed them and complain.

Yes I replaced them today and when I got home from the dealership to test it out mechanically it did not lift. I could hear the motor going but it wasn't budging. I called them and he told me to bring it back in and he would have it taken care of because i was under the impression from the recall letter that they would also have to update the software. When I brought it back the mechanic claimed he did an update but it must be something to do with the motor

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