Janex Auto

Is this your dealership? Sign up for a dealer account

1470 Hunt Club Rd.
Ottawa, ON K1T 1M6

Sales: (613) 260-0373

Today 9:00 AM - 6:00 PM
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
11-Jun-2018
GuruZQKS3
they responded and were quick answers
11-Jun-2018
Persistent but helpful ! An expensive car with rusting wheel wells! Can’t believe there’s only 70 000 on the clock as it looks well used. Not too keen on the T5 AWD as this is known to have problems.
1-Jun-2018
GuruW6GNQ
were great to work with.
25-May-2018
AminBGD
Dealer accommodate my time to visit, car was ready. Were flexible on terms. They also followed up. I didn't buy the car as I'm still searching.
24-May-2018
Great communication. Very polite, respectful.
15-Apr-2018
Excellent service! Great choices of cars!
21-Mar-2018
Great selection of quality vehicles. I dealt with 3 people and walked out with a great car for a great price. I was there to meet Paul. Lucas greeted me and showed me around while Paul helped another customer. Friendly and courteous start to finish. I sat down with Faysal at the end to sign the papers and he knew his stuff. He explained ALL the fine print with me and answered every question I had. Thanks to Lucas, Paul, and Faysal. All of these guys were easy to talk to and willing to listen and offer sound input. By far, the best car purchase experience I’ve had. Not your ordinary dealership. Thanks again guys
1 people found this review helpful.
13-Mar-2018
The officers are nice and follow up with customers.
9-Mar-2018
the most professional Sale person and Manager I've never experienced with, would love to recommend to all our friend and associated.
11-Feb-2018
They were courteous and helpful
28-Dec-2017
GuruZ87NX
Great
1-Nov-2017
17-Sep-2017
The first time they responded quickly, but after the first salesperson apparently went on holidays...no one else bothered to get back to us. I had to keep calling them & one salesman was quite rude saying that we wouldnt find what we were looking for in our price range.. When in fact we ended up finding something better for less somewhere else.
2 people found this review helpful.
7-Jul-2017
Very quick response. I recieved a call back in 2 minutes.Very honest and informative. I was very pleased with service
1 people found this review helpful.
29-Jun-2017
Would have bought this car but it had been in an accident....reason price was so low. Would deal with this firm in the future because of the great and honest service.
3 people found this review helpful.
23-May-2017
Great staff very honest
2 people found this review helpful.
14-May-2017
5
Cars not cleaned limited sale people product knowledge nothing special
1-Apr-2017
GuruDYWD
Colleen was very quick to respond to any questions I had. She was upfront about disclosing relevant information pertaining to the vehicle i was interested in. Would definitely purchase a vehicle from them
2 people found this review helpful.
28-Mar-2017
courteous and informative
1 people found this review helpful.
1-Mar-2017
I was impressed with the sales person she was very helpful got me a go interested rate with a bank. The reason I didn't buy the car is the dealership is in Ottawa and I'm in Cobourg
21-Nov-2016
I received outcome from dealer very quickly
0 people found this review helpful.
19-Nov-2016
They responded quickly at first about a car they were selling. I mentioned I was very interested in it. They then told me someone would be coming to see it that night. I wasn't able to view it for a day or two. So I ask them to let me know if they had sold it, that way I wouldn't drive down unnecessarily. Despite a number of email prompts they never responded after that except to tell me that the other customer "might buy". I didn't want to believe the other reviews about poor customer service but I saw it first hand. Just a warning. I went elsewhere and bought a car less than a week after our minimal exchange, so it's not as though I wasn't in the market to buy. Anyway happy car shopping!
5 people found this review helpful.
14-Oct-2016
I did ask dealer specific question about advertised car - never get answer, only offer of other car in the lot !
7 people found this review helpful.
9-Sep-2016
The staff responded promptly to our initial inquiry. They were helpful when we went for a test drive. Unforunately, they were less meticulous in checking their CarProof provided, causing us unnecessary worries... Also, re one of our later inquiries ----they simply did not respond. We realize that they are busy , but a highly professional company should not cut corners in their customer support policy!
8 people found this review helpful.
26-Jul-2016
Called me back. We decided against seeing the car as it was not a hatchback
4 people found this review helpful.
Read 5 old reviews
4-Jun-2016
the car was sold when I got an e-mail return -- that I appreciated -- but I had asked if the car had an accident and had original paint -- and how many owners the car had-- those questions were not answered since the car was already sold.
5 people found this review helpful.
29-May-2016
Unbelievably rude salesman. I've also read other reviews on the net and apparently they sell cars and then don't answer the phone or avoid you if you try to call with any issues with the vehicle. Google them and see for yourself.
11 people found this review helpful.
Response from current dealership:
Hi Terrie, my name is James. I am the General Manager at Janex Auto Sales.   Please contact me directly at 613-581-1979 I would personally like to resolve your issue.
19-May-2016
Excellent
0 people found this review helpful.
22-Aug-2015
great customer service
0 people found this review helpful.
25-Jun-2015
They were very nice to deal with and honest
0 people found this review helpful.

Other Nearby Dealers

Tony Graham Lexus - 144 listings
299 Hunt Club Rd Nepean, ON K2E 1A6
2 reviews
Import Car Centre - 56 listings
880 Merivale Rd Ottawa, ON K1Z 5Z6
1 review
Otto's BMW - 51 listings
835 Carling Ave Ottawa, ON K1S 2E7
4 reviews
Used Trucks Ottawa - 45 listings
2013 St Laurent Blvd Ottawa, ON K1G 1A3
1 review
Sunrise Motors Inc. - 32 listings
2894 Bank Street Ottawa, ON K1T 1N5
1 review
Wallace Automobiles - 31 listings
460 McArthur Avenue Ottawa, ON K1K 1G4
1 review
Train Yard Auto - 29 listings
709 Industrial Avenue Ottawa, ON K1G 0Z1
1 review
Prio Auto Sales - 27 listings
1919 Bank St Ottawa, ON K1V 8A2
5 reviews
Jacob Motors - 18 listings
1975 Bank St Ottawa, ON K1V 8A5
2 reviews
Gabriel's Auto Sales - 6 listings
241 Preston Street Ottawa, ON K1R6M4
1 review
Hunt Club Nissan
275 W Hunt Club Rd Nepean, ON K2E 1A6
1 review
417 Infiniti
1599 Star Top Rd Ottawa, ON K1B 5P5
1 review
T And K Auto Service
41 Cleopatra Drive Nepean, ON K2G0B6
1 review
Dragon Auto Sales
916 Gladstone Ave Ottawa, ON K1R 6Y4
1 review
Audi Ottawa
458 Montreal Road Ottawa, ON K1K0V3
1 review

Popular Used Cars

Used Ford F-150
134 Great Deals out of 11,446 listings starting at $1,995
Used Ford F-250 Super Duty
20 Great Deals out of 799 listings starting at $1,500
Used Chevrolet Silverado 1500
102 Great Deals out of 11,132 listings starting at $4,950
Used Chevrolet Silverado 2500HD
10 Great Deals out of 1,152 listings starting at $4,495
Used Ram 1500
261 Great Deals out of 28,505 listings starting at $9,500
Used Ram 2500
25 Great Deals out of 1,593 listings starting at $9,000
Used Toyota RAV4
94 Great Deals out of 4,243 listings starting at $958
Used Nissan Rogue
75 Great Deals out of 3,999 listings starting at $3,410
Used Toyota Camry
36 Great Deals out of 2,122 listings starting at $2,450
Used Honda CR-V
104 Great Deals out of 4,126 listings starting at $2,995
Used Honda Civic
123 Great Deals out of 4,669 listings starting at $1,655
Used Toyota Corolla
99 Great Deals out of 4,166 listings starting at $2,950
Used Honda Accord
38 Great Deals out of 1,652 listings starting at $3,490
Used Ford Escape
139 Great Deals out of 6,984 listings starting at $1,785
Used Chevrolet Equinox
74 Great Deals out of 4,624 listings starting at $4,888