Dealer changed my PCM without telling me . Is this legal?

Asked by Aug 13, 2017 at 08:15 PM about the 2014 Ram 1500 Express Quad Cab

Question type: Maintenance & Repair

2014 Ram 1500 5.7 Hemi. Misfires in cylinder # 2 when going up a grade. its
kinda scary. Took it to Crown Dodge (where I bought it) Told me they could
not replicate the problem and they did a software update only. Some time
goes by and misfire happens again. Take it to the dealer and the check
engine light goes off. They tell me nothing is wrong with the car during the
visit I see a sticker in the hood and it says replace PCM USED dealer
authorized. I ask the service writer and he mumbles and seems surprised
and says its just a software update. I do some checking and verify infact they
changed the PCM with a used one. Problem occurs a few times again and
as recently as 3 weeks ago. The check engine light goes off shortly after the
misfire happens. What should I do?

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