How do I correct the trunk lockout problem

Asked by Jun 04, 2017 at 08:08 PM about the 2002 Mercedes-Benz CLK-Class CLK 430 Convertible

Question type: Maintenance & Repair

in an attempt to manually close the softop , I released the rear window
section of the softop from the trunk with the allen wrench. When the
attempt to raise the rear window section failed, I let go of it and it locked
itself back down and now the red softop switch is glowing red and the trunk
wont release for me to release the softop again. The Hard Key seems to
turn in the trunk lock but it still wont open. The softop didnt close all the
way. could this be the problem?  trunk switch on console is now inactive as
well.

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