torque converter/torque converter seal replacement

Asked by May 19, 2018 at 11:58 AM about the 2007 Ford Explorer

Question type: Maintenance & Repair

hello, i have a 2007 ford explorer with an aftermarket warrentee. i had
leakage from under my transmition which ford dealer diagnosed as a bad
torque converter seal. after the repair and my payment which included 100
deductable and an additional 2-300 for unincluded hardware i have the same
leake the same night with less than 50 miles drivin on vehicle after repair i
brought the car back to ford where they now diagnose a bad torque
converter.. i spoke with the warrentee company supervisor who has a
bachelor in automotive technology and many years field experience and he
said ford misdiagnosed the issue and the will cover the torque converter
since it is bad but labor was already paid for on original diagnosis.( i have
pictures of the old torque converter attached). there are groves and wear
marks on the converter that i believe ford should have noticed during original
repair and then my torque converter replacement would have been covered
by warrentee on the first shop visit. i now have had my car in the shop for
over a month(April 18th original drop off, today is may 19th) and ford is
charging me $1100 to complete repair. i would like to know if this definitely
should have been caught in the first repair go around. thank you

No Answers Yet

Your Answer:

Ford Explorer Experts

  • #1
  • #2
    Tom Demyan
  • #3
View All

Related Models For Sale

Used Ford Expedition
14 Great Deals out of 401 listings starting at $2,400
Used Jeep Grand Cherokee
84 Great Deals out of 5,140 listings starting at $2,955
Used Ford F-150
119 Great Deals out of 11,225 listings starting at $369
Used Chevrolet Tahoe
16 Great Deals out of 884 listings starting at $6,999
Used GMC Acadia
34 Great Deals out of 1,915 listings starting at $2,856
Used Ford Edge
61 Great Deals out of 2,781 listings starting at $2,950
Used Dodge Durango
35 Great Deals out of 1,110 listings starting at $4,890
Used Toyota Highlander
21 Great Deals out of 1,168 listings starting at $5,490
Used Ford Escape
134 Great Deals out of 6,428 listings starting at $995
Used Honda Pilot
11 Great Deals out of 727 listings starting at $6,495
Used Toyota 4Runner
13 Great Deals out of 522 listings starting at $4,500
Used Nissan Pathfinder
35 Great Deals out of 1,231 listings starting at $5,995
Used GMC Yukon
13 Great Deals out of 1,130 listings starting at $3,995

Used Cars For Sale

2018 Ford Explorer For Sale
842 listings starting at $36,689
2017 Ford Explorer For Sale
7 Great Deals out of 279 listings starting at $23,700
2016 Ford Explorer For Sale
4 Great Deals out of 156 listings starting at $19,900
2015 Ford Explorer For Sale
152 listings starting at $17,000
2014 Ford Explorer For Sale
125 listings starting at $14,995

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use.