Air Con

Asked by 2018GO Sep 24, 2019 at 08:43 AM about the 2018 Hyundai Tucson

Question type: Maintenance & Repair

Bought a brand new Tuscon in Sep 2018 (Go) Petrol

Air con has never worked since new - when I took it back for its 10,000 mile
service garage said could hear it but could not see it.

Took it back to the original dealer - first visit, can hear but cannot see
Took it back for a second visit - they said they need to remove bumper and
front lights, big job, to find fault

They are trying to say it is a stone and therefore "damage" so not covered
under warrenty !!

How can a stone get to the condenser if you have to remove parts of the car
to get to it !

Not happy - want to charge me £90 labour to find fault with a car they sold
me that doesn't have air con.  Even though new car is sold advertising it has
air con !!

What do I do?  To repair it they want to charge me around £800+

1 Answer


Stop talking to the dealer and talk to Hyundai corporate.

1 people found this helpful.

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