LOCAL FORD DEALER REPAIR FRAUD

Asked by GuruD9NQBJ Aug 26, 2023 at 07:38 PM about the 2004 Mercury Grand Marquis GS

Question type: Maintenance & Repair

I TOOK MY 2004 MERCURY MARQUIS TO FORD DEALER IN YUMA AZ.
THE A/C WOULD BLOW COLD THEN RANDOMLY RAISE TEMP. 8 OR 9
DEGRESS. I TOOK IT THERE TWO TIMES AND THEY REPLACED A
SENSOR.THE COST WAS ONE THOUSAND DOLLARS. AND IT DID THE
SAME THING THEY SAID IT WAS NORMAL.

4 Answers

307,405

That is not normal, dealerships anymore do not know how to work on the new vehicles they sell let alone an almost 14 year old one that is a deceased model. I'm surprised they even made an attempt, usually they will tag you for a diagnostic fee and say sorry there's nothing wrong. My experience with these old cruisers that had HVAC cooling or heating problems were either, blend door servos, the HVAC control unit, or wiring issues. Now this old you could find yourself battling parts issues and finding some place that will want to work on it with results. Maybe an independent shop but good ones are getting hard to find these days.

202,815

New car dealers don't like to sell used cars that are more than five years old, and they don't like to repair cars that are over ten. If you can't find an independent shop, you're better off dumping that twenty-year-old car and getting something newer so you can get repairs. But if you're willing to put up with the AC problem, and a lot of people with older cars put up with a lot worse, you can still get the car serviced in lots of locations..... My 1991 Toyota Previa lost it's AC a few years ago, and as it was actual Freon, it can't be refilled. But then I live at the beach, and not in hellish Yuma.

155,455

Unfortunately Dealers aren't very enthusiastic about working on older models. I'd suspect one of the air conditioning compressor cycling switches is not working correctly and not turning the compressor on fast enough. If you have automatic climate control it could be a bad in car sensor or one of the control modules. The system could also be low on refrigerant causing the compressor to not turn on and off correctly to maintain the temperature. Hope that helps! Jim

202,815

SAID ANSWER WILL BE POSTED SHORTLY, TWO DAYS AGO --- New car dealers don't like to sell used cars that are more than five years old, and they don't like to repair cars that are over ten. If you can't find an independent shop, you're better off dumping that twenty year old car and getting something newer so you can get repairs. But if you're willing to put up with the AC problem, and a lot of people with older cars put up with a lot worse, you can still get the car serviced in lots of locations..... My 1991 Toyota Previa lost it's AC a few years ago, and as it was actual Freon, it can't be refilled. But then I live at the beach, and not in hellish Yuma.

1 people found this helpful.

Your Answer:

Grand Marquis

Looking for a Used Grand Marquis in your area?

CarGurus has thousands of nationwide listings and the tools to find you a great deal.

Postal Code:

CarGurus Experts

  • #1
    Tracy Hooks
    Reputation
    9,720
  • #2
    Trippmeister
    Reputation
    5,060
  • #3
    Bob Beaman
    Reputation
    3,780
View All

Find great deals from top-rated dealers

Search

Related Models For Sale

Used Lincoln Town Car
3 listings starting at $9,995
Used Ford Crown Victoria
3 listings starting at $4,499
Used Ford Mustang
56 Great Deals out of 1,645 listings starting at $5,999
Used Ford F-150
295 Great Deals out of 13,922 listings starting at $3,888
Used Chevrolet Silverado 1500
174 Great Deals out of 7,260 listings starting at $6,995
Used Honda Accord
42 Great Deals out of 975 listings starting at $2,995
Used Chevrolet Impala
6 Great Deals out of 126 listings starting at $3,495
Used Toyota Avalon
4 Great Deals out of 33 listings starting at $6,795
Used Lexus LS
4 Great Deals out of 32 listings starting at $5,995
Used Chevrolet Tahoe
14 Great Deals out of 783 listings starting at $6,730
Used Toyota 4Runner
20 Great Deals out of 520 listings starting at $7,700
Used Toyota Camry
54 Great Deals out of 1,013 listings starting at $3,995

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use. Content will be removed if CarGurus becomes aware that it violates our policies.