Wright Auto Group

20 Ottawa St N
Kitchener, ON N2H 0A4
Map & Directions

Sales: (226) 400-7162

Today 9:00 AM - 7:00 PM (Open Now)
Show business hours

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Dealer Details

Wright Auto Group

34 reviews
Today 9:00 AM - 7:00 PM (Open Now)
20 Ottawa St N
Kitchener, ON N2H 0A4

Dealer Reviews

All reviews are verified visits to the dealer. – Learn More
Nov. 19, 2019
Unpresidented great service regarding my search for the srx
Is this review helpful? Yes | No
Nov. 17, 2019
Dealer responded quickly.
Is this review helpful? Yes | No
Nov. 18, 2019
Response from current dealership:
Thank you so much for the review, we appreciate the feedback!!!
Oct. 27, 2019
Great
Is this review helpful? Yes | No
Nov. 18, 2019
Response from current dealership:
Thank you I an for the review, very much appreciated.
Oct. 16, 2019
Very friendly and informative
Is this review helpful? Yes | No
Nov. 18, 2019
Response from current dealership:
Thank you for the excellent review, we appreciate your business and the time it took to do this for us.
Oct. 5, 2019
They said its sold but it's still online
Is this review helpful? Yes | No
Nov. 18, 2019
Response from current dealership:
Thank you for the review, vehicles do sell and stay online until they are actually delivered to the customer. This is a software issue and something we have no control over. We apologise for any inconvenience.
Sep. 20, 2019
5 star Karen was very helpful at showing and explaining the different vehicles
Is this review helpful? Yes | No
Sep. 23, 2019
Response from current dealership:
Thank you so much for the review we appreciate the business!!!
Aug. 29, 2019
Friendly great
Is this review helpful? Yes | No
Aug. 29, 2019
Response from current dealership:
Thank you so much for the review we appreciate your business!!!
Aug. 25, 2019
Very knowledgeable & helpful staff
Is this review helpful? Yes | No
Aug. 26, 2019
Response from current dealership:
Thank you for the review we appreciate the business!!!
Aug. 13, 2019
Response was quick
Is this review helpful? Yes | No
Aug. 14, 2019
Response from current dealership:
Thank you for the review we appreciate the kind words!!!
Jun. 9, 2019
Got back to me fairly quickly. Answered my questions.
Is this review helpful? Yes | No
Jun. 10, 2019
Response from current dealership:
Thank you so much for the review, I hope we were able to help you find a vehicle!!!
Apr. 15, 2019
So helpful. Responded right away. Ended up buying the car!
Is this review helpful? Yes | No
Apr. 18, 2019
Response from current dealership:
Thank you so much for the business we also appreciate the review!!!
Mar. 22, 2019
Great when I went in to see the car but did not respond to all emails beforehand.
Is this review helpful? Yes | No
Apr. 15, 2019
Response from current dealership:
Hi Andrea thank you for your review, I would however like to apologize for no one getting back to you on the email, can you please advise when you did and the format you used so that I may ensure we do not duplicate our lack of service. Once again we do appreciate your feedback and your business.
Mar. 16, 2019
I was contacted immediately and informed that the car had just been sold. I was informed of other Buick's in their inventory but none interested me.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar. 28, 2019
Response from current dealership:
Thank you for the feedback we appreciate this!!!
Feb. 21, 2019
Quick to respond.
Is this review helpful? Yes | No
Mar. 28, 2019
Response from current dealership:
Thank you for the review we appreciate your feedback
Dec. 30, 2018
Very pleasant and professional
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan. 2, 2019
Response from current dealership:
Thank you for the business we appreciate it !!!!
Dec. 27, 2018
Awesome
Is this review helpful? Yes | No
Dec. 28, 2018
Response from current dealership:
Thank you for the business we appreciate it!!!
Nov. 13, 2018
Informative without being pushy. Very pleasant to deal with.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec. 28, 2018
Response from current dealership:
Thank you for your business we appreciate it!!!!
Oct. 6, 2018
Johanna was very helpful and patient with my messaging. Erik and Al I met in person and they were both wonderful. Car was detauled to look brand new! A great team! A great purchase!
Is this review helpful? Yes | No
Nov. 7, 2018
Response from current dealership:
Thank you for your kind words, we appreciate the business.
Sep. 28, 2018
If you are looking for a car Clint is a great guy.
Is this review helpful? Yes | No
Sep. 28, 2018
Response from current dealership:
Thank you Thom for the business and the great review. We appreciate this!!!
Sep. 24, 2018
Amazing response time. Very friendly.
Is this review helpful? Yes | No
Sep. 24, 2018
Response from current dealership:
Thank you very much for the review we appreciate the business!
Sep. 18, 2018
Very good experience and the staff very knowledgeable.
Is this review helpful? Yes | No
Sep. 17, 2018
I purchased my car at the Cambridge location. Karen was great to deal with. Immediate response to my questions via e-mail as well. Car was clean and ready to be test drove. I would recommend this dealer.
Is this review helpful? Yes | No
Sep. 9, 2018
My experience has been great!! I have been going to another dealership for many years and have been let down numerous times. When I contacted Wright’s it was on a Friday night on a long weekend and I actually received a personal email the next day. Vesper was so personable and easy to talk to as well as very knowledgeable. It was a delight to deal with her. I also had the pleasure to have David work on my financial side. He also was excellent in explaining everything I needed to know. I felt great about my decision when I left. Turns out I didn’t purchase the car I originally was interested in but instead purchased a practically brand new car at an awesome price. I would definitely refer Wright Autosales to anyone looking to buy a new or used vehicle. Best experience ever
Is this review helpful? Yes | No
Aug. 24, 2018
Got back to me the next day, and are going to see and test drive it tomorrow. Both the e-mail and subsequent phone calls were very good.
Is this review helpful? Yes | No
Aug. 31, 2018
Response from current dealership:
Perfect thank you for the review we appreciate the feedback
May 7, 2018
good
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr. 12, 2018
Quick pleasant response. I ended up buying a family members vehicle
Is this review helpful? Yes | No
Apr. 11, 2018
all very friendly and helpfull
Is this review helpful? Yes | No
Apr. 6, 2018
Got back to me promptly and continued e-mails until I was out of questions !!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar. 27, 2018
very friendly, helpful, unfortunately for me the car was sold. Offered other options but none of which I was interested in. Would certainly look there again when I get back in the buying mode.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar. 26, 2018
Good
Is this review helpful? Yes | No
Mar. 21, 2018
My experience with Wright Auto was good, however with the distance between Toronto and Kitchener, I did not engage further with them.
Is this review helpful? Yes | No
Mar. 16, 2018
Communication was timely.
Is this review helpful? Yes | No
Mar. 7, 2018
Good response time and clear communication
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Feb. 5, 2018
I appreciate the time they take to let me know of the deals out there
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan. 18, 2018
well trained professionals with very good customer service
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct. 28, 2017
Very sincere and helpful
0 of 3 people found this review helpful.
Is this helpful? Yes | No