Special T Auto

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94 Exeter Rd
London, ON N6L 1A2

Sales: (519) 681-2031

Service: (519) 681-2031

Closed Today (Sun)
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3-Oct-2016
After sorting out sketchy dealers who couldn't be bothered to show me the car I wanted - I saw this deal appear before me ...Their person who showed up within the hour in the POURING RAIN at the outskirts of London was the owner. I was immediately impressed. The interior is in mint condition - engine dry as a bone - runs like a top. The price I paid was a steal for this 2008 with 125000 km ... practically unbelievable. I wanted to deposit on the spot but the owner didn't have access to process plastic payments .. so I went in Monday morning - first thing and paid for the car .. picked it up the very next day certified and e-tested. Test drove the car for nearly 500 km on 40 litres of gas over 10 days - only problem was a poor belt under the hood. I just came back - they fixed it at a time convenient for me - within the hour - NO CHARGE and now I have a beautifully running car, like new ... Being a customer service expert ... I have to say that these guys are a "GEM" (in past experiences - that was an award for "GOING THE EXTRA MILE") It's a tougher market out there with new ministry changes .. and making good buying decisions is something I cannot afford to throw to the wayside. I feel VERY well looked after .... these guys are trustworthy - to the best of my current assessment. They made the entire purchase a breeze - including procuring the actual plates themselves, on my behalf. Seriously - I couldn't imagine a better experience purchasing this car. Value like this is not easy to find. Their admin guy, Mike - proudly told me today "NO CHARGE" - with a big smile on his face. (The "no charge" treatment may not be possible for every small problem but this is the way it went for me today.) Now - how many garages provide an experience like that? (That's a rhetorical question - but let me know if you have others.) .. I have already recommended Special T Auto to four people .. based on my experience. No pressure - no upsells .. just plain good, honest service.
12 of 13 people found this review helpful.
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