North Bay Mazda

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235 Lakeshore Drive
North Bay, ON P1A 2B9

Sales: (705) 476-7600

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2-Mar-2017
I sent a text to Cargarus.com inquiring about the 2011 Kia Rondo, which was at Mazda North Bay. The dealer sent a text back to confirm the test drive for the next day! Upon arrival the next day in North Bay, the vehicle was waiting with a sign in my name, ready for the test drive. The sales person Ryan, even accompanied us to answer questions about the vehicle and the sales process. He was also a great help to plan our route, since I am not familiar with the roads there. Minor concerns were addressed to the dealer and corrections were made to our satisfaction. Since we live in Sudbury, Ryan made all the necessary arrangements so that we could pick up the vehicle in Sudbury(even in a snow storm as it turned out!), rather than having to drive back to North Bay. There was not a lot of pressure for the up selling of an extended warranty, which we declined, since this is our third Kia vehicle, and we have had experience with its quality. I would recommend Ryan as an excellent sales person who listened to our concerns, and delivered excellent customer service for the purchase of this vehicle. He made the entire process easy and stress free.
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