Hawkesbury Honda

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455 County Road 17
Hawkesbury, ON K6A 2R2

Sales: (613) 632-5222

Service: (613) 632-5222

Today 8:00 AM - 8:00 PM
(Open Now)
Show business hours
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1-Jun-2018
I purchased a certified 2016 Odyssey from Hawkesbury Honda about two weeks ago, and was rewarded with multiple surprises: I visited Hawkesbury Honda on May 12, and reached a deal at a price pretty much what they asked in the ad (reduced about one hundred to a number easier to remember); I paid 500 dollars deposit as requested. I was also offered to choose finance with them on the car at the rate of 4.99 percent per year if I want to choose. I told them I would call before Wednesday to confirm if I want to finance or not. I informed them I would not choose financing from them on Tuesday the following week. But was called on Thursday that they could not sell me the car unless I choose to finance with them. I expressed my disappointment and agreed to accept if they can send me back the deposit, but would like to talk to the manager if possible. On Friday, I got another call from Hawkesbury Honda, and was told that they would sell the car without financing with them. I made the purchase, and drove the car back home on Saturday (May 19). The car had some minor issues like creaking when opening the door, unnoticed scratches etc., but I still regarded it as reasonable for an used car, until I was informed by a friend “not very good to drive with snow tires in summer” a couple of days ago, after driving hundreds of miles. I remember I noticed the tires seemed soft when test driving, and asked the sales manager what tires the car was assembled with, and was told that the car was with brand new Toyo four season tires, and told me the Toyo tires were made in Japan with top excellent quality. I called Hawkesbury Honda to verify, and expressed at the beginning of the conversation that I was not calling to blame, but just to verify what kinds of tires the car was with. After all, I need winter tires for winter and four- season tires for summer. The sale manager’s reply was: “you can drive with the tires in summer if you want to, but it was winter tires; do some people drive with winter tires in summer.” I was very surprised by this answer. First, I was explicitly informed the car was assembled with Toyo four season tires (even though he denied it); second, it is not that reasonable to sell the car in summer with snow tires without explicit notification; when I called in to verify, but was informed “do some people drive with winter tires in summer”. I am not very sure if this is recommended by Honda. Summarized the above, I still want to rate them at 2.5.
1 people found this review helpful.
23-Sep-2017
Did not speak english pushed sale paper work was in french even when i requested english
2 people found this review helpful.
17-Aug-2017
Excellent experience.
11-Aug-2017
The dealer responded to my e-mail but did not actually answer the question I had asked, which was: What is there about this model that earns it the designation "Wagon"? I am generally familiar with the Acura TSX but I had never heard of this designation. The dealer did not answer my question but simply wanted to know when I was going to go see the car. This manner is not up-front, so I never went to see the car.
1 people found this review helpful.
22-Apr-2017
Everything was fine. Recommend this dealer.
0 people found this review helpful.

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