Eagle Ridge GM

2595 Barnet Highway
Coquitlam, BC V3E 1K9

Sales: (604) 670-2514

Service: (604) 461-4949

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CarGurus IMV of $35,445

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All reviewers have been verified to have contacted this dealer – Learn More
28-Nov-2017
Great service. Salesperson contacted me almost immediately and gave me further information on the vehicle I was interested in. Thanks
Is this review helpful? Yes | No
26-Nov-2017
We received good contact from this dealer. We chose another car and another dealer. Our search was for a pre-owned car so it was car specific not dealer.
Is this review helpful? Yes | No
8-Oct-2017
ahuralive
Dealer would not have online or text discussion about price negotiations, no counter to my offer. Was ready to buy but they would not negotiate except in person. That was an extreme inconvenience. Dealer is not prepared for modern market.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
3-Oct-2017
Rafguru
They responded quickly to my email. Answered my questions.
Is this review helpful? Yes | No
15-Sep-2017
piramida68
Great experience
Is this review helpful? Yes | No
3-Sep-2017
Nice experience
Is this review helpful? Yes | No
12-Aug-2017
Everything was good. Sale guy nice. But didn't want to pay over. $30,000.00.
Is this review helpful? Yes | No
3-Aug-2017
sales person was pleasant, but stated late 2018 delivery for the car. Either the dealer has no pull with GM, or they really really don't want to sell cars.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
30-Jul-2017
Frisco49
Goran replied to my inquiry quickly and professionally. He answered all my questions and offered me their best possible price right ftom the start without having to worry about any back and forth negotiations. Unfortunately it was still a bit more than I wanted to pay so we haven't been able to make a deal. If they have the car you are looking for I would recommend contacting them.
Is this review helpful? Yes | No
4-Jul-2017
Excellent. They will continue to look for the car of my dreams
Is this review helpful? Yes | No
30-Jun-2017
RCMP36653
Yes, there salesman contacted me by email and we discussed this vehicle. He advised that there had been 3 minor cosmetic issues which had been repaired. I responded asking for more specifics regarding the "cosmetic issues" however have not had a response in that regard. Initially good but since not so good.
Is this review helpful? Yes | No
15-Jun-2017
The salesman was very professional. But their price was way higher than CarGurus' IMV.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
21-Apr-2017
Helpful responsive staff
0 of 1 people found this review helpful.
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29-Mar-2017
Unrivalled and excellent customer service. Excellent interpersonal relationship.
0 of 1 people found this review helpful.
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21-Mar-2017
Having from come from Vancouver Island they were very acominating. Great experience overall, will go back.
1 of 2 people found this review helpful.
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10-Mar-2017
Quick answer whit all information asked
0 of 1 people found this review helpful.
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6-Mar-2017
The Van advertised was already sold When I asked why posting wasn't taken down...salesman claimed that it took three days to remove posting
1 of 3 people found this review helpful.
Is this helpful? Yes | No
21-Feb-2017
excellent service
1 of 2 people found this review helpful.
Is this helpful? Yes | No
14-Feb-2017
Good
1 of 2 people found this review helpful.
Is this helpful? Yes | No
5-Feb-2017
I had one email saying they would get back to me and then nothing. That's ok, we found a truck on our own anyway.
2 of 4 people found this review helpful.
Is this helpful? Yes | No
5-Feb-2017
Quick response to my inquiry: Very friendly: I was told this vehicle was still available and agreed a price: after sending them details of my vehicle re: Trade-In: I received a reply from them within the hour and was told the vehicle was now not available due to it being a Rental! Overall: Very disappointed with their Selling Technique! Not sure if I would deal with them in the future.
4 of 5 people found this review helpful.
Is this helpful? Yes | No
26-Jan-2017
Car salesman was quick to get back to me on the specs of the vehicle I was wanting information on.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
28-Nov-2016
Got back fast
Is this review helpful? Yes | No
20-Nov-2016
Variety of good vehicles and responsive team
Is this review helpful? Yes | No
8-Nov-2016
Excellent phone correspondence and selection of vehicles.
Is this review helpful? Yes | No
5-Nov-2016
Walked in drove out. Salesman (Shawn) was extremely helpful at getting me what I wanted for the price I wanted.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
7-Oct-2016
Was great - got info needed and more from salesman and manager. Would do business there again!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
28-Sep-2016
Dealer responded to my internet inquiry within an hour. Salesman (Goran) was very nice, answered my questions and an appointment was made to view the Tahoe 2 days later (my convenience). I received an e-mail reminder the following day and Goran called me the morning of my appointment to confirm that the appointment still worked for me. The whole Eagle Ridge Team worked really well together to make the deal and I left happy (with my Tahoe).
Is this review helpful? Yes | No
23-Sep-2016
First time to have a trade in deal looks like I've had a fair deal with the Eagle Ridge GM especially when they apprais my car it was higher than what the Chrysler dealership gave me and it's fair enough.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
13-Sep-2016
Gave wrong quotes, gave my percentage off and trade in value, then would not honour their quote. Which I am sure they were still making a profit, and would definitely make a profit on my 3 yr old vehicle. Obviously did not want my business.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
17-Aug-2016
The salesman was prompt and attentive, but unfortunately the price changed and there was a little shuffling of vehicles so the one I test drove and wanted was suddenly not available. There were some issues with the car I purchased and the attitude about correcting them was poor.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
12-Aug-2016
Dealer contacted by email as he wasn't able to reach me by phone. I didn't respond as car was no longer available, yet it was still being advertised on CarGuru now for over 100 days. Seems a little suspect so has affected my trust in the dealer.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
5-Jul-2016
the car did not exist the sales man did not show up . bait and switch
2 of 2 people found this review helpful.
Is this helpful? Yes | No
2-Jun-2016
The dealer responded quickly, listened to my questions and answered promptly. I live quite far away from this dealership so at this point I haven't been to this dealership.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
2-Jun-2016
telephone contact with some offers of travel assistance and a willingness to deal
Is this review helpful? Yes | No
24-May-2016
I m really happy They found a car for me The right one
Is this review helpful? Yes | No

Response from Eagle Ridge GM:

that's great. thanks for choosing us as your preferred auto dealership in BC.
17-May-2016
Excellent service. They definitely don't cheat or force you into a vehicle you don't want. Good dealership.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Eagle Ridge GM:

thank you for the feedback. We are so happy you chose us as your preferred GM dealership to purchase your vehicle. and we hope to serve you for all your future automotive needs.
11-Apr-2016
They have it sold for two weeks yet still keep the add up to entice buyer's into something else.
Is this review helpful? Yes | No

Response from Eagle Ridge GM:

we have an automated service which should remove all sold vehicles, but sometimes vehicles do take a while to be removed due to delivery delays. sorry for the inconvenience.
29-Dec-2015
The rates are misquoted as less on the website only to lure the customers, but the same vehicles are quoted a higher rate when you meet them in person.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Eagle Ridge GM:

our rates are heavily dependent on the customer's credit rating. The quoted rates assume an average credit rating, loan interest rate and term.
Read 2 old reviews
22-Nov-2015
tony_koch
Trevor was very responsive when I requested information on a truck. Very impressive.
Is this review helpful? Yes | No

Response from Eagle Ridge GM:

great, thanks for the feedback
14-Nov-2015
talked to trevor boorman the internet sales person got back to me with 3 emails re info on Camaros ,no pressure great response,,, john
Is this review helpful? Yes | No

Response from Eagle Ridge GM:

thanks for the feedback. hope you're enjoying your camaro.

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