Cowansville Mazda

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165 Rue de Salaberry
Cowansville, QC J2K 5G9

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4-Oct-2016
yellowbright
Before the sale, we could easily get in touch with the salesman Daniel. He would call us right back for every question we would have! After the sale, it was extremely difficult to get a hold of him. We were promised that the car will be well detailed in order to clean the dog hair. We even stated it in the contract that the interior/exterior cleaning has to be made prior to delivery. We had to make a complaint to his boss in order to get it done. And his boss attitude? He said : what do you expect? It's a 2014? With his attitude, no wonder his employees don't give a damn to satisfy their clients after sale. We also bought winter use tires, one of which has a clue in it! We paid 400$ to fix a little bump on the top of the car and two touch ups on the hood. Obviously, he forgot about the two touch ups. Clearly, I wouldn't recommend this dealer.
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