Caledon Chrysler Dodge Jeep Ram

12435 Highway 50 Queen Street
Bolton, ON L7E 1M7

Sales: (289) 236-2516

Service: (905) 857-7888

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All reviewers have been verified to have contacted this dealer – Learn More
18-Aug-2017
Quick response.
Is this review helpful? Yes | No
2-Aug-2017
Ok the price has a hidden cost that gets by the omvic all in price standards by forcing you to take out financing even if you have your own means of paying. The one exception is their 8km radious to the dealer. Cash and or otherwise, It's a 400 dollar hit. Surprised Chrysler allows this. We just went elsewhere. Sales staff were good though
2 of 2 people found this review helpful.
Is this helpful? Yes | No
20-Jul-2017
Guru918MK
Very helpful, but distance kept me from visiting and also a issue of one car being sold, which I believed true.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
26-Jun-2017
Sabrina called back immediately, was professional and friendly. Still working through things but a pleasure to deal with.
Is this review helpful? Yes | No
29-May-2017
Very poor I guess they do not want to sell cars over one week to get info on a car never did get the pic I asked for as for the phone call to this Dealership calls are not returned and most off the time u can't get through so I went elseware
2 of 3 people found this review helpful.
Is this helpful? Yes | No
26-Apr-2017
Sabrina is so great to work with it was a pleasure to buy my jeep from her awesome
1 of 2 people found this review helpful.
Is this helpful? Yes | No
21-Apr-2017
GuruC2BZ
very informitive
0 of 2 people found this review helpful.
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3-Apr-2017
Good
1 of 2 people found this review helpful.
Is this helpful? Yes | No
1-Apr-2017
very helpful and very friendly people thank you and keep up the good
2 of 2 people found this review helpful.
Is this helpful? Yes | No
1-Mar-2017
The sales person was very helpful, how ever the vehicle was sold to another buyer.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
27-Feb-2017
Good
0 of 1 people found this review helpful.
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20-Feb-2017
The service was good, clear, friendly and very timely. Thanks
2 of 2 people found this review helpful.
Is this helpful? Yes | No
11-Feb-2017
Quick response but slow on delivery of vehicle
1 of 1 people found this review helpful.
Is this helpful? Yes | No
5-Feb-2017
advertising a car that was sold.....wasted my time
2 of 3 people found this review helpful.
Is this helpful? Yes | No
3-Feb-2017
The sales representative answered in a timely manner. Unfortunately this vehicle didnt have one of the options we are looking for.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
29-Jan-2017
Great people to deal with
1 of 1 people found this review helpful.
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24-Jan-2017
Good straightforward experience: I bought the car.
1 of 1 people found this review helpful.
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20-Jan-2017
Truck sold. No problem.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
11-Dec-2016
The dealer was good. The truck did not have the features I was looking for.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
11-Dec-2016
Very helpful !
0 of 2 people found this review helpful.
Is this helpful? Yes | No
22-Oct-2016
Bought 2015 town and country used van going one a week now. The customer service was excellent the van works great so far. The only thing is it should have a roof rack it's missing a part they are telling me that's how it is, it's useless without it.
2 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Caledon Chrysler Dodge Jeep Ram:

Hi Marsha,

Thank you for the kind words, we're glad that you're happy with your purchase.

As for the roof rack, can we please have your full name and the name of the sales rep who helped you. Once we have this information, we can look into the matter and get it resolved as soon as possible.

Regards,
Your Friends at Caledon Chrysler.
2-Oct-2016
Great sales man Chris, but when we picked up our vehicle is was dirty and dusty, and we took it back for another cleaning and it was still dirty. Very disappointed with the cleaning service.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Caledon Chrysler Dodge Jeep Ram:

Hi Jonathan,

We're sorry for the disappointing cleaning service.

Thank you for your honest review. We're striving to get better and better with each passing day and this will help us improve our services even more.

Thank you once again and apologies for any inconvenience caused.

Regards,
Your Friends at Caledon Chrysler.
28-Sep-2016
horribly sold the car i wanted while i went to get the monies and partner to sign. never go again. slimy salespeople
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Caledon Chrysler Dodge Jeep Ram:

Hi Janet,

We're sorry for the inconvenience. Can you please provide us with a few more details such as the car you were interested in, the sales rep who was helping you and the date on which you visited our dealership. Once we have this information, we can look into the matter for you and get it resolved.

We apologize once again for the unpleasant experience.

Regards,
Your Friends at Caledon Chrysler.
24-Sep-2016
Excellent
Is this review helpful? Yes | No

Response from Caledon Chrysler Dodge Jeep Ram:

Hi Rahul,

Thank you for the kind words.

Regards,
Your Friends at Caledon Chrysler.
12-Sep-2016
This car is still listed on all of the sites. The first time I talked to them they said the car sold on Saturday. Two days later I called them again because it was still listed and thinking the deal fell through. The sales person said the car was sold but the arrival date and sale date didn't match the first conversation from the first person I talked with. If they list a vehicle and that vehicle sells then let the sites you posted it on know so they can remove the listing
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Caledon Chrysler Dodge Jeep Ram:

Hi Mario,

We apologize for the inconvenience.

Here's a little insight into how the inventory system works:  If a customer has put a deposit on a vehicle and is awaiting approval from finance, the inventory system would register the vehicle as "Conditionally Sold" and it won't be available for sale to the sales representatives. However, the vehicle would remain live on the website until the financing is approved and it's delivered to the customer. All the other 3rd party websites (Trader, Kijiji, etc.) take their feed from the website and hence you see the ads of even those car
 More ...
30-Aug-2016
very helpful and friendly
Is this review helpful? Yes | No

Response from Caledon Chrysler Dodge Jeep Ram:

Hi Paul,

Thank you for the kind words.

Regards,
Your Friends at Caledon Chrysler.
24-Aug-2016
Dealer made contact promptly
Is this review helpful? Yes | No

Response from Caledon Chrysler Dodge Jeep Ram:

Hi Gary,


Thank you for the kind words.

Regards,
Your Friends at Caledon Chrysler.
15-Aug-2016
davenuttall
5
sale man did return my email and once he called. The call wasn't necessary as at first I just wanted clarification of my question then I was going to call.
Is this review helpful? Yes | No

Response from Caledon Chrysler Dodge Jeep Ram:

Hi,

Thank you for the positive rating and we apologize if our customer service fell short of your expectations. We're always striving to get better and better and we'll assure you that all your future experiences with us would be satisfactory.

Regards,
Your Friends at Caledon Chrysler.
2-Aug-2016
Excellent
Is this review helpful? Yes | No

Response from Caledon Chrysler Dodge Jeep Ram:

Hi Aileen,

Thank you for the kind words.

Regards,
Your Friends at Caledon Chrysler.
25-Jul-2016
Sabrina made it a very relaxed experience, she followed up and knew her stuff!... Although I didn't buy, I will go back to that dealership when I'm ready.
Is this review helpful? Yes | No

Response from Caledon Chrysler Dodge Jeep Ram:

Hi Terri,

Thank you for the kind words. We're glad you had a wonderful experience at our dealership.

We hope to see you soon!

Regards,
Your Friends at Caledon Chrysler.
24-Jul-2016
they send me an email to say that the car was sold but its was still annoce for sale I don't understand
Is this review helpful? Yes | No

Response from Caledon Chrysler Dodge Jeep Ram:

Hi Antoine,

We are sorry for the inconvenience caused. Can you please provide us with more details about the vehicle and we'll look into the matter for you.

Also, just a little info on how the inventory system works. If a customer has put a deposit on a car and is awaiting approval from finance, the inventory system would register the car as "Conditionally Sold" and it won't be available for sale. However, the car only goes offline from the website once the finance is approved and it's delivered to the customer. If the financing does not go through or the deal is cancelled for
 More ...
13-Jun-2016
This dealer is very friendly n honest no game n no hidden fee like some other dealer they stand by there customer alway Ths guy I just buy my suv fr them
Is this review helpful? Yes | No
2-Jun-2016
Dealer gave full details of the vehicle and was very helpful and courteous.
Is this review helpful? Yes | No
29-May-2016
PSGuay
Quick reply.
Is this review helpful? Yes | No
28-May-2016
Great experience knowledgeable staff
Is this review helpful? Yes | No
11-May-2016
They contacted me a few times both through email and phone. I eventually went to look at the truck and purchased it
Is this review helpful? Yes | No
7-May-2016
excellent...
Is this review helpful? Yes | No
6-May-2016
Car Sold a Week earlier still on the site
Is this review helpful? Yes | No
22-Mar-2016
Reached the dealership to discover the car had been sold earlier in the day.
Is this review helpful? Yes | No
23-Feb-2016
Not helpful and does not seems serious. Good luck
Is this review helpful? Yes | No
31-Jan-2016
very good
Is this review helpful? Yes | No
27-Nov-2015
used a lot of double talk and the deal wasn't as advertised. Would not recommend them
Is this review helpful? Yes | No
14-Oct-2015
Very good service. Nice staff
Is this review helpful? Yes | No
4-Oct-2015
Vehicle was sold and not removed
Is this review helpful? Yes | No

Response from Caledon Chrysler Dodge Jeep Ram:

Hi Sally,

We’re sorry to hear that the car you were interested in was in fact  sold. We do our best to communicate when a car is sold and we did just that when you inquired about the vehicle. There are a multitude of reasons why vehicles stay online until the vehicle is delivered as there are many ways that a deal may be retracted and this is a standard function in automotive industry. This is done by an automatic 3rd party software and it's out of our hands as there are over 1000 cars in stock, and it sucks to receive a negative review over something we have no control over, but we a
 More ...
14-Sep-2015
Called back provided information.....go
Is this review helpful? Yes | No
Read 1 old review
6-Apr-2015
The response was minimal. If you want to attract clients to buy your cars, you need to go the extra mile and not just offer a canned response.
Is this review helpful? Yes | No

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