Barrie Chrysler Dodge Jeep Ram

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395 Dunlop St. West
Barrie, ON L4N 1C3

Sales: (705) 726-0393

Service: (866) 278-4078

Today 9:00am - 6:00pm
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
14-Sep-2017
Barrie Chrysler was very responsive to my questions. Since I live an hour away from the dealership, they were willing and able to provide me with the requested information (safety and inspection) and pictures of the vehicle via phone. In particular, Scott was good to deal with. However, as we got closer to making a deal, the dealership could not really account for some inconsistencies that became apparent. More specifically, 1) the car was listed as an Hyundai Accent SE when in it was in fact a GL, 2) the odometer on the safety report was 300km less than what was actually showing on the car, and lastly 3) when we came to pick up the vehicle there were scratches on the front fender that were clearly not preciously there. The dealership refused to do anything regarding this damage that was most likely caused by there garage's hoist when it was being prepared for delivery. Having said all that, the deal that we made prior to all these inconsistencies, was in my estimation a good one and we proceeded with the purchase of the vehicle. If you consider purchasing from this dealership I would recommend dealing with Scott but make sure you review all the paperwork and inspect your vehicle thoroughly.
1 of 1 people found this review helpful.
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12-Sep-2017
Did not answer my question regarding tribute. Only wanted me to come in so they can "discuss my vehicle needs"
1 of 1 people found this review helpful.
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10-Aug-2017
GuruDDN5D
Although they might seem to try and be helpful, they're a business and only looking out for number one, if they tried harder I would have the car I wanted in my driveway, I don't.
2 of 3 people found this review helpful.
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20-Jul-2017
Very professional
1 of 1 people found this review helpful.
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19-Jul-2017
Didn't have the vehicle I went to see and ended up showing me a car that wouldn't even start! Sorry not that impressed.
4 of 5 people found this review helpful.
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14-Jul-2017
satisfied
1 of 2 people found this review helpful.
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10-Jul-2017
Good
2 of 3 people found this review helpful.
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28-Jun-2017
Good communication... Truck wasn't right for me.
1 of 2 people found this review helpful.
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4-May-2017
Davidsbuick
Replied to invite me to visit their lot but not to answer any questions I asked about the vehicle
4 of 6 people found this review helpful.
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13-Mar-2017
Everyone one was really nice
1 of 5 people found this review helpful.
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1-Mar-2017
RoryStrombo
Friendly staff. Made an appointment to meet with a salesperson and view the vehicle. Unfortunately neither were available when I arrived. Support staff and follow up people were very pleasant. Kind of a waste of time.
6 of 6 people found this review helpful.
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27-Feb-2017
Good
1 of 6 people found this review helpful.
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2-Feb-2017
Great customer service
3 of 3 people found this review helpful.
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27-Jan-2017
Never responded to second email.
5 of 5 people found this review helpful.
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13-Nov-2016
Took there time getting back 2 me and then the truck was sold
6 of 6 people found this review helpful.
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Response from Barrie Chrysler Dodge Jeep Ram:

We apologize if someone did not respond to you promptly and for the truck being sold before we could reach you.  Do not hesitate to reach out to Melanie - Internet Manager, as she can possibly have alternate options in trucks.
12-Nov-2016
The dealer got back to us quite quickly. We sent a few emails back & forth & then spoke on the phone. We followed up by going to the dealership to try out the vehicle & everything was setup that we could take the truck home that day if we liked it. The process went very smoothly. Couldn't be happier.
2 of 3 people found this review helpful.
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Response from Barrie Chrysler Dodge Jeep Ram:

Thank you for your review.  We value your feedback.
8-Oct-2016
Dealer responded quickly with minimal info that car is as is.
4 of 4 people found this review helpful.
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Response from Barrie Chrysler Dodge Jeep Ram:

Thank you for your review.  Our as-is selection are trade in vehicles that we took from the customer, parked on the lot, and put an as-is sign on them.  They are not looked over by our Technicians because they are higher kms or higher year vehicles which would cost us more to safety than we actually paid for the vehicle due to our high safety standards of 50% or higher on all parts.  Any of our as-is vehicles can be taken to any local shop of your choice.  We would provide you with a dealer plate for the day to take it to be looked over.  If you are not local we can certainly recommend a shop
 More ...
28-Sep-2016
The picture in no way matched with the truck
3 of 3 people found this review helpful.
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Response from Barrie Chrysler Dodge Jeep Ram:

Hello Doug, rest assured all our photos are 100% authentic.  Please give me a call directly and I would be more than happy to send you photos of the truck you are asking about using my cell phone.  Melanie Gagnon Internet Manager - 705-797-4717
11-Sep-2016
The responded right away, however any vehicle under 2011 does not come certified and you have to find a mechanic to do the e test and certification and there is no guarantee that the vehicle will pass, so you may of purchased a drive way ornament.
3 of 3 people found this review helpful.
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Response from Barrie Chrysler Dodge Jeep Ram:

Thank you for taking the time to write a review.  We do distinguish which vehicles to certify based on the year and the kms the vehicle has on it.  We have several certified used cars older than 2011 in stock.  You are welcome to book an appointment at any local shop around Barrie to have it looked over.  We do not look them over if they have high kms because our safety standards are 50% or more on everything to pass.  It can be costly for us to safety these cars which is why to save you money we recommend you arrange for a mechanic to look it over instead of our shop.  Do not hesitate to cont
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16-Jul-2016
sent photos of a different truck than what was posted
2 of 3 people found this review helpful.
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Response from Barrie Chrysler Dodge Jeep Ram:

Thank you for your review.   There must be a miscommunication between the person who sent you photos and the actual vehicle you inquired about online.  We do not send false images.  Please reach out to the Internet manager Melanie Gagnon at 707-797-4717 to clarify.  Thank you
5-Jul-2016
Excellect
1 of 1 people found this review helpful.
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Response from Barrie Chrysler Dodge Jeep Ram:

Thank you for the review Howard.  We appreciate you taking the time out of your busy day.
4-Jul-2016
Very good
1 of 1 people found this review helpful.
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Response from Barrie Chrysler Dodge Jeep Ram:

Thank you for your review.  We value your feedback.
10-Jun-2016
I was contacted immediately and provided all the information needed as well as additional financing options
1 of 1 people found this review helpful.
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Response from Barrie Chrysler Dodge Jeep Ram:

Thank you for your review.  We value your feedback and business
1-Jun-2016
Good
1 of 1 people found this review helpful.
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Response from Barrie Chrysler Dodge Jeep Ram:

Thank you for your review.  We value your feedback.
28-Apr-2016
Worst experience. Pushy, poor customer service, long wait. Too driven by their need to have you follow their schedule to ensure comissions are met with the assocciate that contacted you.
1 of 1 people found this review helpful.
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Response from Barrie Chrysler Dodge Jeep Ram:

Thank you for taking the time to write a review.  I would like the opportunity to discuss this matter further with you.  Please call Anthony Rocca 705-726-0393 ext: 266 at your earliest convenience.
28-Apr-2016
Very good. Adam got everything together for us very quickly.
1 of 1 people found this review helpful.
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Response from Barrie Chrysler Dodge Jeep Ram:

Thank you for your business.  We value you as a customer and appreciate your feedback.
22-Apr-2016
Good response. Thank you.
1 of 1 people found this review helpful.
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Response from Barrie Chrysler Dodge Jeep Ram:

Thank you for your review.
6-Apr-2016
Very good people to deal with.
1 of 1 people found this review helpful.
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Response from Barrie Chrysler Dodge Jeep Ram:

Thank you for taking the time to write a review.  We value your business.
12-Mar-2016
sold the car prior to my test drive..salesperson did not know it was sold
2 of 2 people found this review helpful.
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Response from Barrie Chrysler Dodge Jeep Ram:

Thank you for taking the time to write a review.  I apologize that the vehicle sold before you could purchase it.  I can watch for others for you.  Please contact Melanie Gagnon at 705-726-0393 ext: 263 to discuss things further.
9-Mar-2016
I called dealer & received the information I needed
1 of 1 people found this review helpful.
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Response from Barrie Chrysler Dodge Jeep Ram:

Thank you for taking the time to write a review Lenora.
24-Feb-2016
I have had a very good expearance from this dealership
1 of 1 people found this review helpful.
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Response from Barrie Chrysler Dodge Jeep Ram:

Thank you for taking the time to write a review
21-Dec-2015
excellent
1 of 1 people found this review helpful.
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Response from Barrie Chrysler Dodge Jeep Ram:

Hi Jim, Thank you for taking the time to write a review.  Happy Holidays!

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