Brakes

Asked by Jul 30, 2019 at 12:48 AM about the 2018 Volkswagen Tiguan SE

Question type: Maintenance & Repair

I have had my Tiguan 2018 se for over 18 months
it has 26000 miles and the brake started grinding. I
took it to brake masters and they said that the
drivers side is metal to metal and the passenger
side rear is 50 percent. They told me rather than
take my money to take it to vw for warranty work
cause this should not happen. Well customer
service did not help nor did the service
department. Do these cars normally need rear
brakes at this mileage or should I fight
It .

1 Answer

79,835

That odd wear points to a defect somewhere. Might be a sticking caliper that's ground down the one position. The dealer will just take the stand that the performance and handling results should have been so obvious that you should have had that investigated long ago. Just fix it.

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