Audi Q5 key fob not recognized by car

Asked by Greer06 Oct 10, 2018 at 12:24 PM about the 2018 Audi Q5 2.0T quattro Prestige AWD

Question type: Maintenance & Repair

When I walk up to my Audi Q5 with the key fob in my purse, 50% of time it
won't open. I have to place key fob right next to car door handle, and often
this requires multiple attempts before the door will unlock and let me open it.
This has been ongoing since day one. I have changed the batteries already,
in both key fobs. Yes both key fobs get the same
indifference from the car. I took it to Audi dealership where I purchased, and
the tech said these key fobs are "known to be finicky" and that this was
"normal" and there's nothing I can do about it. I find this questionable
because my friend also has a 2018 Audi (Q7) and her's unlocks at the first
attempt every time. Are there any known fixes for this "finicky" key fob?

5 Answers

20

Mine does same thing. Purse has to be on side of door that holds key or it won’t work. My problem is key fob not recognized keeps coming on while driving!! So annoying. New key fob; not the problem!!!

2 people found this helpful.
20

I have a Q7 and I have the same problem. Sometimes it even is undetectable when I push the start button. Then I get out, use the fob to lock and unlock the doors, and then it goes. I think the tech was right; sometimes they are just finicky. It's frustrating, but compared to hunger, disease, and lack of clean water it's a minor issue. Be thankful you drive an Audi. (I have to remind myself of that as well - and sometimes more than once per day.)

2 people found this helpful.
40

Had the same problem, two dealerships in different states could not resolve the problem. Took it to Audi service in Portland Oregon, Technician found the problem in one of the modules tied to the entertainment system. Was told there is service bulletin about this problem. Many times while sitting in the car, while driving, the error message above the steering wheel would say "Key not in car". I would have to shake the key fob to get the car to recognize it.

4 people found this helpful.

Inspection Due on screen, what does it mean

10

Has anyome just changed to a new and fresh battery? Preferably one the dealer may use?

1 people found this helpful.

Your Answer:

Q5

Looking for a Used Q5 in your area?

CarGurus has 1,050 nationwide Q5 listings starting at $7,995.

Postal Code:

Audi Q5 Experts

  • #1
    GuruVVP26
    Reputation
    280
  • #2
    Mackenzie Call
    Reputation
    230
  • #3
    GuruXWM46
    Reputation
    210
View All

Find great deals from top-rated dealers

Search

Related Models For Sale

Used Audi Q7
39 Great Deals out of 603 listings starting at $2,095
Used Audi Q3
32 Great Deals out of 483 listings starting at $16,495
Used BMW X5
68 Great Deals out of 1,109 listings starting at $3,999
Used BMW X3
39 Great Deals out of 1,018 listings starting at $2,488
Used Audi A4
52 Great Deals out of 930 listings starting at $3,300
Used Audi A6
18 Great Deals out of 196 listings starting at $3,995
Used Audi SQ5
5 Great Deals out of 138 listings starting at $20,939
Used Mercedes-Benz GLC-Class
28 Great Deals out of 840 listings starting at $25,900
Used Jeep Grand Cherokee
91 Great Deals out of 4,706 listings starting at $1,938
Used Acura RDX
34 Great Deals out of 734 listings starting at $4,975
Used Lexus RX 350
38 Great Deals out of 539 listings starting at $5,999
Used Acura MDX
47 Great Deals out of 894 listings starting at $2,900
Used Volkswagen Tiguan
69 Great Deals out of 2,557 listings starting at $4,495
Used Audi A5
26 Great Deals out of 277 listings starting at $6,700
Used Mercedes-Benz C-Class
99 Great Deals out of 1,804 listings starting at $3,900

Used Cars For Sale

2020 Audi Q5 2.0T quattro Prestige AWD For Sale
1 listings starting at $49,735
2019 Audi Q5 2.0T quattro Prestige AWD For Sale
3 listings starting at $56,490
2018 Audi Q5 2.0T quattro Prestige AWD For Sale
1 listings starting at $47,995

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use. Content will be removed if CarGurus becomes aware that it violates our policies.