What to do about false prices being advertised

20

Asked by Dec 17, 2017 at 06:36 AM about the 2017 Volkswagen Golf Alltrack SE 4Motion AWD

Question type: Shopping & Pricing

I found a car online for $17,877.  I drove TWO HOURS to buy it and the price was only for employees of the automaker who are also college students!!  The price I was given in person was nearly $30,000!  This practice is highly unfair to the other dealerships advertising on your site and if it keeps up, will significantly affect YOUR credibility. Please advise.  I have proof of everything.  thank you.

6 Answers

20

We use your website as the FIRST STEP in car-buying!  Thanks so much for your reply.  The car in question has 200 miles on it.  If you look at every listing from Winchester, VA, you will see absurdly low pricing for every vehicle on your site.  It takes a lot of value away from your site, believe me.  Anyway, I will be contacting the other dealers on your site that are in competition with this guy and I will let them know what is going on.  Thanks!

20

Thanks Jim! I made PDF's of the actual incentive listing from the dealer's own website, the advertisement and the actual offer I received in person (after driving TWO HOURS to get there!)! Advertised for $17,877. In person 'purchase price': $29,583.18!!!!!!!

1 people found this helpful.
40

I know what dealer you're talking about and yes, their pricing shouldn't be allowed - very deceptive. I contacted them about a car and asking them what incentives/discounts/fees were included so I'd know what the actual price was and they refused to tell me - which also means they know their pricing is inaccurate. They did send me an email with MSRP and a statement that all pricing is finalized in person at the dealership. Thankfully I only called/emailed them multiple times but still a waste of time...would be much more frustrated if I spent the time you did on it.

2 people found this helpful.
Best Answer Mark helpful
20

The lesson I learned is that if the dealer won't give you a written price for a CASH OFFER, walk away! They are snake oil salesmen. Seriously, who wants to patronize a dealership who's slogan is "What we're doing isn't illegal"? NOT ME!

20

Thanks for your reply. Buy rrr VW has since changed all of their online pricing, both here and on their own website, to be more feasible. They still quoted us a price HIGHER that the ad, but it was only off by $900, not $9,000. It's sickening, really. I will take credit for them doing this. It was like pulling teeth (took 3 days!), but it's done. Their entire strategy was to get to the top of CarGurus searches. It de-values the entire website AND really hurts the dealers who are willing to be upfront about their prices. Hopefully, buy irr VW has learned their lesson, but I will STEER CLEAR of them!

20

@Guru59k5w - I suggest you add your ONE-STAR experience to their Google Reviews. We all need to work together to keep these dealers honest (as honest as a car dealer can be, that is). They already changed all of their internet pricing. At least the next shopper will have half a chance at not wasting their whole Saturday. Thanks!

Your Answer:

Golf Alltrack

Looking for a Used Golf Alltrack in your area?

CarGurus has 170 nationwide Golf Alltrack listings starting at $24,994.

Postal Code:

Volkswagen Golf Alltrack Experts

  • #1
    Bob Beaman
    Reputation
    50
  • #2
    Guru59K5W
    Reputation
    40
  • #3
    F_O_R
    Reputation
    30
View All

Find great deals from top-rated dealers

Search

Related Models For Sale

Used Volkswagen Golf SportWagen
20 Great Deals out of 550 listings starting at $10,795
Used Volkswagen Golf
72 Great Deals out of 1,885 listings starting at $1,095
Used Volkswagen GTI
22 Great Deals out of 476 listings starting at $3,995
Used Volkswagen Tiguan
77 Great Deals out of 1,922 listings starting at $4,995
Used Volkswagen Golf R
9 Great Deals out of 551 listings starting at $13,999
Used Audi A4 Allroad
8 Great Deals out of 95 listings starting at $15,900
Used Subaru Outback
45 Great Deals out of 1,084 listings starting at $4,450
Used Volkswagen Passat
74 Great Deals out of 1,277 listings starting at $2,750
Used Volkswagen Jetta
77 Great Deals out of 3,253 listings starting at $2,399
Used Mazda CX-5
70 Great Deals out of 3,030 listings starting at $6,497
Used Volvo V60
6 Great Deals out of 115 listings starting at $14,950
Used Subaru Forester
36 Great Deals out of 1,212 listings starting at $3,795
Used Volkswagen Atlas
14 Great Deals out of 1,327 listings starting at $27,999

Used Cars for Sale

2019 Volkswagen Golf Alltrack For Sale
125 listings starting at $29,989
2018 Volkswagen Golf Alltrack For Sale
3 Great Deals out of 21 listings starting at $26,995
2017 Volkswagen Golf Alltrack For Sale
24 listings starting at $24,994

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use. Content will be removed if CarGurus becomes aware that it violates our policies.