2015 Chevy Tahoe - Gas Leak

30

Asked by Mar 14, 2017 at 07:21 PM about the 2015 Chevrolet Tahoe LT RWD

Question type: Maintenance & Repair

I have a 2015 Chevy Tahoe. In Jan 30th I
started smelling gas from the inside of the
vehicle. I took it to my mechanic and he
discovered it was the fuel feed line that
had holes in it causing the gas leak. The
following day I had planned to take to
Chevy dealership but I couldn't because all
the gas had leaked so I had to get it towed
to the Chevy dealership. As of today, 14
March, the Chevy dealership has been
unable to repair the fuel feed line. The
dealership had to specially order the fuel
feed line. The last I heard from Chevy
dealership last weekend that the part has
to go back through manufacturing and they
done have a timeframe when the part is
coming in.

I'm outside of my warranty. The truck has
$51,000 miles on it. GM provided me a
loaner vehicle. I got a call today that I need
to turn the loaner back in. I'm not sure if
GM plans to give me another loaner until
my truck is fixed.

I've been a GM owner last 12 years and
never quite had this experience. I feel like
GM should at least provide me a loaner
since they can't give me a timeframe on
part where my truck has been with the
dealership for over a month. It's not safe to
drive my vehicle.

I'm going tomorrow morning to talk to
Chevy dealership. Wondering if I should
hire a lawyer since GM can't give
timeframe on part and not possibly
providing me a loaner any longer.

6 Answers

87,145

You know, if you would have taken this to a shop for repair, you would have had it back a long time ago. Since you brought it to the dealer, they order the complete fuel line, and it is going to be around $500 just for the fuel line. A shop would have spliced a new section of fuel line in. This is acceptable to do when done correctly. The dealer will not repair it this way.

1 people found this helpful.
30

With a gas leak and two young kids (4 & 1 year old) I need to ensure the truck is safe to drive. I entrusted GM but seems like I have been let down. Can't understand a vehicle in mass production it's over a month and you still can't provide timeframe when part is coming in and possibly leave me without a loaner in the process. Considering legal options at this point

1 people found this helpful.
305,865

Your beef is with GM ,talk to the region manager or call GM customer service to sort it out. like you said, you don't know if they will give you another loaner vehicle. I don't see the need to hire a lawyer.

1 people found this helpful.
81,405

If you can see this picture (I've had trouble uploading pictures) is this the line you need? If so, it's Dorman part number 800-854. Order it from your local auto parts store and have the Chevy Dealer install it. I'm not seeing any fuel lines available for your Tahoe from GM. I checked gmpartsgiant.com, gmpartsdirect.com, and rockauto.com. HTH. -Jim

81,405

I did some more research on this earlier at work (NAPA). The only thing we have available is a 20 foot section of the nylon fuel line. It's universal, cut to fit. If you can get me a GM part number I can try to interchange it. HTH. -Jim

The same happened to me over Memorial Day weekend. Basically, a pin hole gets rubbed into the fuel filler line by the undercarriage. Clearly, a safety and assembly defect. The fuel filler line is a plastic hose.

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