Fusion radio won't turn on

Asked by Derek Jan 28, 2017 at 02:33 PM about the 2014 Ford Fusion SE

Question type: Maintenance & Repair

My 2014 radio( not touch) will not turn on, it lights up and
displays the date and time but when I hit the power button it
acts like it will start showing the blue boxes, then just goes
back to date and time. Started after I had to jump the car. Any
ideas

25 Answers

4,785

disconnect the battery for about 5 mins and reconnect it. that should reset the acm

29 people found this helpful.
130

did this work? having similar issues

13 people found this helpful.
200

I have that same problem but the screen does not work. I go to the fuse panel and take out the fuse for the radio, but the fuse is good to go. Out of curiosity, i turn the vehicle on and the then the radio works. This happen to me about ten times with fusions and Edges. Don't know why it does that

20 people found this helpful.
110

I have the same problem did you find any solution

11 people found this helpful.
40

Dealing with the same issue as of tonight. The past two three weeks it seems like regular played stations aren't coming in clear too. Now the radio try to turn on and just returns back to the time and date screen.

4 people found this helpful.
170

I had the same problem with my 2014 Fusion radio. Dead battery, charged it, car starts but radio not working. Not fuses. What I found was to turn ignition to accessory only, do not start car. Your radio should work now. I don't know why but it worked for me. Now about two weeks later the radio did this again without battery dying. So when I got home I left the car and radio turned off for 15 or 20 minutes and turned to accessory and the radio works again. If anyone has an explanation for this I would be interested in reading it. Leadman

17 people found this helpful.
210

How to set radio

21 people found this helpful.
140

Ok, so I have been dealing with the same issue, my display would only read "ford fusion" none of the stereo/sync system worked at all. I tried pulling the radio fuse (#39) (2012 fusion) and still nothing. A day later I was gonna retry it and a couple other things and ended up dropping the radio fuse and couldn't find it. A few days later I was gonna try removing battery terminal and touch the pos and neg cable together to make sure all power was out. I also unplugged all wiring harnesses to the inside fuse box. I hooked everything back up started the car and nothing Still. Then I happened to find the lost fuse that I had actually forgot about losing (oops) with the car running I plugged the radio fuse back in and IT WORKS!!!!!!!!!!! I'm not sure if it was a combination of these task or just letting the fuse stay out for a few days or maybe just putting it in while running but somehow it corrected the issue. I hope this works for you guys

14 people found this helpful.
120

I had the same problem with my 2013 Ford Fusion. None of the buttons worked. The display showed the time and temperature and nothing else. I tried turning off the ignition and restarting it and I tried accessory only. The radio still wouldn't work. I left the car alone for about three hours and then when I started it up again the radio worked! This is the second day after the first event and the radio is still working, but I'll bet the problem will recur. I hope someone comes up with a permanent fix.

12 people found this helpful.
90

Same problem with 2013 Fusion. Disconnected battery for 10 minutes, reconnected it and it's now fine. Hope it stays that way

9 people found this helpful.
90

Having the same problem as well currently at an auto zone looking for fuses but the cashier checked and noticed that the fuses are find so now he has unplugged the battery to a few mintutes I’ll give an update if that was the problem solver

6 people found this helpful.
90

Tried all these remedies, none worked, now what?

9 people found this helpful.
90

Anyone know which radio fuse is for a 2015 Fusion?

9 people found this helpful.
90

So unplugging the battery didn’t work car is currently at a ford dealership due too recalls hopefully I can get the radio situation solved free of charge as well!

3 people found this helpful.
30

My Ford Fusion won’t let me use my aux? Like every time I try to go to media it won’t let me any suggestions?

3 people found this helpful.
190

My 2018 did this. I rebooted the display/radio by holding power button and right arrow under display for 10-15 seconds while car is on but not started (press start without foot on brake). This fixed it for now.

19 people found this helpful.
20

Where IS the fuse for the stereo? And does the cd player have a separate fuse? I have a cd in the player that will not play (been in there for over a year, Dad listens to it when he uses the car to go to his appointments), and when I hit eject, there are no mechanical sounds (clicking, whirring) that indicate the cd drive is even trying to eject. A message comes up, and it's always either "Ejecting cd" or "remove cd". It's like the cd player itself has a blown fuse, while the rest of the stereo is fine.

2 people found this helpful.
100

I have had this issue three times now with my company car. I believe it is a 2014 or 15. I just switched it to aux, and then pressed the power button and right arrow below display at the same time. It only took a couple of seconds and the display looked like it was reprogramming. It started working right away.

10 people found this helpful.
70

Where is the power button on the 2014 Ford Fusion? I’ve been having the same issue

7 people found this helpful.
30

Alexander’s post winner winner chicken dinner totally worked yay.. start the car but not with the break.. hold the power button and right arrow for 10-15 seconds and it works again!

3 people found this helpful.
30

My 2013 Fusion hybrid audio stopped working. Attempts to turn off and back on resulted in connecting but always ended with off condition. Suspected fuse but after checking radio connected fuses, no luck. So tried number 34 (Run/Start Bus) . Fuse was ok, but after plugging it back in, audio started working. Fuse panel is under dash.

3 people found this helpful.
30

i'm not a certified mechanic but from my experience with the cars with the similar problem alo't of the times the problem is the AC/HEATER control unit and AIR VENT that is working with 2 different temperatures right on top of the car stereo causing the system to get mold or overheating the system.

3 people found this helpful.

None of these worked on my 2012 Focus Electric. I'm heading to dealer :* (

OK - ANSWER ! ! ! Check your battery charge. When the 12V battery is Low, the radio doesn't work (maybe to conserve its charge). Once I charged the battery, EVERYTHING worked again. Good Luck TF

Soo this might sound completely crazy but the same thing is happening to me, the solution is to move the driver seat around... it must be a pinched wire or something but I heard it’s very common.

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