Service battery charging system


Asked by GuruZ7NV7 Dec 05, 2017 at 11:59 PM about the 2013 Chevrolet Impala LTZ FWD

Question type: Maintenance & Repair

I have a 2013 Chevy impala it’s not holding any power
after I have replaced the battery and I also took the
alternator out and had it tested which the store rep at auto
zone said it was a good alternator but the same problem
occurs even after I replaced the battery. It says service
battery charging system what else could be the problem?

29 Answers


Check all the grounds and battery cables for corrosion

8 people found this helpful.

Thank you sir I will give that a shot

3 people found this helpful.

Check the voltage regulator.

5 people found this helpful.

There is no separate Vollage regulator,it’s part of the alternator

6 people found this helpful.

That sounds like the wires in between. Might need new cables.

5 people found this helpful.

We are having a similar issue with our 2012 Traverse. Did you resolve the issue of your Impala?

7 people found this helpful.

I'm having same issue did you get it fixed

6 people found this helpful.

Same problem here

3 people found this helpful.

Same here. 2010 Traverse. Replaced alternator, battery, wiring. Still won't charge.

4 people found this helpful.

Anybody get help I got 2011 Impala

4 people found this helpful.

I am now going through the same problem everyone else here is having does anyone have any updates I have replaced my battery as well as the alternator

17 people found this helpful.

On my 2012 Impala this problem was caused by a broken fusible link located on the heavy copper wire (red insulation) connecting the alternator with the battery’s positive terminal. The link is enclosed within a black plastic case labeled “200”. Just verify that this red colored wire is in good shape to eliminate this possible cause. I soldered, pop riveted and taped it to make the repair.

29 people found this helpful.

I'm having this also, but it is accompanied by two other messages. "Engine Power Is Reduced" & "Starting Disabled Service Throttle". I just had the alternator replace as the shop said it was producing enough as I was driving. I have a 2009 Impala.

3 people found this helpful.

I have a 2014 impala limited, same problem found out is a sensor, supposed to be located around the positive (red cable) near the post, mine is located on the negative and also is directional, so I'm still trying to verify that!!!

6 people found this helpful.

2010 Chevy Impala 3.5 L 3 alternators 3 batteries and now we're on the floor due to the fact that it keeps reading service charging system battery saver light signals off alternator is Good batteries are good we still can't solve the problem it occurred again today any suggestions besides changing the positive and negative battery cables which I will do when she arrives home but can you give me any other suggestions on fuses or anything located that might have blown

7 people found this helpful.

Verify that the fusible link is intact on red heavy wire from the alt to the battery. It is covered by a plastic housing.

4 people found this helpful.

My nephew has a 2008 Impala, Having the same charging battery system notification issue. After looking under the hood, I popped the fuse box and checked the number 40 fuse for the battery. Took it out, put it back in, and fired up the car. The notification on the dash went away

12 people found this helpful.

I have the same issue with my 2011 impala. Replaced battery, and the vehicle had no power to anything. Before I changed the battery, autozone tested the alternator and said it was fine. I can’t find the fusible link at all. There are three routes the alternator cable takes before reaching the battery so I’m looking for a needle in a haystack here.

3 people found this helpful.

The link would be on the heaviest wire directly connecting the alternator and the positive battery terminal. Disconnect one end of that wire and check it’s continuity. If that is good, you have a different problem; perhaps a blown fuse.

5 people found this helpful.

I have an 2006 impala and the battery is good alt is good but when it cranks the battery light is on an says "service battery charging system" well today put a new battery in an tried to drive home but my whole dash board lightknv auit working as well as my radio. I have a fusible link traveling from the alt down to the throttle body as well as the air filter, but there is one more that has no home an i dont know where it goes. Please help

2 people found this helpful.

Same. 2009 service battery charging system also on my info panel. It says battery save active ? I just got a new battery from walmart


I just replaced battery and my service battery system stilll say active I need help

3 people found this helpful.

Having same issue with my 2011 Impala can't figure out the issue don't have money for mechanic ... Please any update or info for help

Currently having the same problem. Accompanied by service stabilizing track, traction control too! Help!!!! The battery and alternator have been replaced too! It seems to jerk when I'm driving with all these notifications flashing across dash.


Please check the electrical harness close to the AC compressor on the left side (and down low) of the engine compartment. I had a 2007 that was showing all kinds of codes, lurching while driving, door locks erratic, all kinds of weird activity. All caused by electrical harness that had detached from its straps and was bumping into and rubbing on the AC compressor while driving. It’s a darker area so it’s easy to overlook. Just verify integrity of the wiring to eliminate this potential cause.

2 people found this helpful.

Battery charging sensor needs to be around both positive cables. Car is thinking battery is dead because sensor is telling it that the amps are too high, therefore putting out more amps and cutting accessories off.

I have a 2012 impala. It just suddenly says service charging system and the battery light comes on. But when advance auto checked the alternator guy said that it was over charging the battery. However, when I get to about 70 mph the battery light goes off and the message no longer appears. But when it slows down or idles the message and light is back on and an hour later the battery saver message comes on and 5 to 10 minutes after that, the car needs a jump start.

the harness between the battery and alternator might need replaced

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