Is there a way to turn Bluetooth back on in my 2013 GMC Acadia Denali? The Bluetooth option seems to have turned itself off somehow.

Asked by Jul 17, 2017 at 02:37 PM about the 2013 GMC Acadia Denali AWD

Question type: General

I've had my car for about a year now, and it is equipped with Bluetooth
capabilities- I've used Bluetooth in the car with my iPhone 6 since I have
owned the car.  However, I just got an iPhone 7, and the Bluetooth option is
greyed out on the Settings menu in my car where it was in color before.
When I select Source on the main screen, Bluetooth is not even an option
where it was before. I've turned on Bluetooth on my iPhone 7 and have tried
adding it as a new device on the Bluetooth device list in the car, but it will not
pair with the phone. GMC Acadia does show up on my phone as a
discoverable Bluetooth device, but the pairing fails. I get a message on my
phone to make sure that GMC Acadia is turned on and within range. I have
the phone in the driver's seat with me, and the car is in park when I try to pair
it. When I try again, GMC Acadia does not show up as a discoverable
Bluetooth device. I also tried pairing it with my old iPhone 6, and the same
thing happened. Any ideas? Thanks!

6 Answers


Try to delete the iphone 6 first

1 people found this helpful.

Same thing just happened to me! Did you ever figure out what the problem was?

Any luck with this? Mine just did it this morning

Try disconnecting and reconnecting your battery. That worked for me. FYI the battery is not under the hood. It is in the floorboard of the passenger side backseat.

I ended up taking the car in to the GMC dealership. They messed around with it and finally got it to connect. They did not really do anything different from what I was doing; it just worked for them & not for me for some reason. They did not charge me. I have not had any problems with it since.

I have the same problem with my 2013 GMC Acadia Denali and iPhone 8. I called gmc dealer and they said it would need a software update that would cost about 105 dollars.

Your Answer:


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