replacement fob not programming

Asked by Jun 19, 2017 at 08:20 PM about the 2012 Chevrolet Cruze LTZ Sedan FWD

Question type: Maintenance & Repair

My son lost his fob, and evidently the spare fob.  We bought a new fob from a
chevy dealer and are trying to program the new one. However, we insert the
key into the door lock and turn the key to unlock five times and wait for the
driver information center to display something and it never does. This is step
one from the dealer!  Any suggestions?  We do hear clicks and whirs in the
motor but nothing ever comes up.

6 Answers

https://www.youtube.com/watch?v=ir-lyeTPSsk

2 people found this helpful.

thank you, but I don't have any original fob for this car. And, it's keyless to boot! It uses a key to unlock the door, if you need, but it's fancy schmancy and you only have to have the fob in your pocket to unlock and start it. The dealership that sold us the key gave us printed instructions but we can't get past step 1.

1,155

You absolutely need at least one original key to perform step one. This is a built in security feature so a would be thief can not come along with a duplicate key program it to your car and drive on off. Unfortunately without one of the original keys the car can only be reprogrammed by the dealer. Or a bonded locksmith with the gm security system access permissions. The dealer usually charges one hour labor and the cost of replacement keys.

3 people found this helpful.

oh my word, thank you so much!

10

I believe that instructions do say that one must wait for thirty minutes before continuing to step two. I know my answetr is late, but I pray it helps someone down the line save a little cash

1 people found this helpful.

Your owners manual page 35, no programmed key is needed, they car can program from scratch without the dealer. Step 1: insert key into driver's side door tumbler, turn to unlock then back to static position 5 times, if it doesnt work do it 6. Step 2: the doc will display programming please wait, 10 min later it will tell you to press the stop/start button, wait another 10 min, dic will prompt you again to press the stop start button. Wait 10 min. On the 3rd time you press the stop/start button, it will build you to input the key into the low batter fob slot under your hand brake. Press the stop start again, the dic will tell you remove the key. When you remove the key oress the unlock button on your remote, install the second fob into the low bar slot under parking brake, then hit stop start button. Then remove key when the dic says finished programming. Remove the fob and press the unlock button on the fob. Then hold the stop/start button for about 12-15 seconds to exit program mode. Then test your fobs they are now finished being programmed.

Your Answer:

Cruze

Looking for a Used Cruze in your area?

CarGurus has 7,520 nationwide Cruze listings starting at $3,400.

Postal Code:

Chevrolet Cruze Experts

  • #1
    SusanSchwarz
    Reputation
    1,170
  • #2
    tenspeed
    Reputation
    420
  • #3
    Matt Hill
    Reputation
    340
View All

Related Models For Sale

Used Chevrolet Malibu
44 Great Deals out of 1,792 listings starting at $1,995
Used Honda Civic
125 Great Deals out of 4,661 listings starting at $1,655
Used Honda Accord
38 Great Deals out of 1,638 listings starting at $3,490
Used Hyundai Elantra
77 Great Deals out of 3,965 listings starting at $3,490
Used Toyota Corolla
99 Great Deals out of 4,198 listings starting at $2,500
Used Ford Focus
55 Great Deals out of 2,615 listings starting at $998
Used Toyota Camry
40 Great Deals out of 2,123 listings starting at $2,450
Used Ford Fusion
34 Great Deals out of 1,759 listings starting at $3,600
Used Nissan Altima
42 Great Deals out of 1,206 listings starting at $1,600
Used Chevrolet Impala
19 Great Deals out of 883 listings starting at $2,894
Used Kia Optima
37 Great Deals out of 854 listings starting at $4,995
Used Hyundai Sonata
37 Great Deals out of 1,396 listings starting at $2,500
Used Chevrolet Equinox
74 Great Deals out of 4,656 listings starting at $4,888
Used Mazda MAZDA3
49 Great Deals out of 2,916 listings starting at $2,950
Used Volkswagen Jetta
100 Great Deals out of 2,911 listings starting at $2,900

Used Cars For Sale

2015 Chevrolet Cruze LTZ Sedan FWD For Sale
9 listings starting at $14,888

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use.