replacement fob not programming

Asked by Jun 19, 2017 at 08:20 PM about the 2012 Chevrolet Cruze LTZ

Question type: Maintenance & Repair

My son lost his fob, and evidently the spare fob.  We bought a new fob from a
chevy dealer and are trying to program the new one. However, we insert the
key into the door lock and turn the key to unlock five times and wait for the
driver information center to display something and it never does. This is step
one from the dealer!  Any suggestions?  We do hear clicks and whirs in the
motor but nothing ever comes up.

4 Answers

250,505

https://www.youtube.com/watch?v=ir-lyeTPSsk

1 of 1 people found this helpful.

thank you, but I don't have any original fob for this car. And, it's keyless to boot! It uses a key to unlock the door, if you need, but it's fancy schmancy and you only have to have the fob in your pocket to unlock and start it. The dealership that sold us the key gave us printed instructions but we can't get past step 1.

895

You absolutely need at least one original key to perform step one. This is a built in security feature so a would be thief can not come along with a duplicate key program it to your car and drive on off. Unfortunately without one of the original keys the car can only be reprogrammed by the dealer. Or a bonded locksmith with the gm security system access permissions. The dealer usually charges one hour labor and the cost of replacement keys.

2 of 2 people found this helpful.

oh my word, thank you so much!

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