my bluetooth,aux and USB are not working , and the media menu is gone from the screen, what can i do?

Asked by Jul 24, 2017 at 02:04 PM about the 2012 Ford Fusion Hybrid

Question type: Maintenance & Repair

4 Answers


I would suggest a factory reset for SYNC


I am having the same problem. Instructions to do the reset require getting to the Settings screen, which is unavailable because the menu button never brings up the media settings screen! help please?

1 people found this helpful.

I'm having the same issue with my 2011 escape. The master reset won't work because nothing happens when I press the phone button, and holding down the media power and right week buttons just cycles through the radio stations. The only media that works is the am/fm and sat, the only other thing that even gets a response is the aux which just tells me "no aux" regardless of whether or not there's something plugged in.

2 people found this helpful.

My aux or USB want work wat could it be a fuse or no

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