2012 Ford Focus

50

Asked by Sep 01, 2017 at 03:22 PM about the 2012 Ford Focus SEL

Question type: Maintenance & Repair

My son has a 2012 Ford Focus which is included in the Ford's Dual Clutch or
"PowerShift" Transmission class action lawsuit. Recently he was driving and
experienced an issued with the powershift transmission which made the car
unable to drive. We had the car towed to the dealer for repair.

My question is has anyone experienced this issue and either during the
repair or after the repair did you experience ADDITIONAL issues which you
were told were not a result of the problem with the powershift?

16 Answers

3,595

Apparently there is a fix for these transmissions . Check out with the Ford Dealer. They replace thee clutches and there is a software update. I spoke to a few Ford Service Managers on this.

5 people found this helpful.
50

Thanks. I was aware of that, I really was trying to find out if anyone had other issues after the fix.

1 people found this helpful.
90

I had my Transmission 'fixed' but the dealership would not tell me what they had done citing it as a private matter between themselves and Ford. Whatever they actually did - the shuddering and loss of power was back within 6 months - which apparently is consistent with resetting the computer but not actually doing anything of a physical nature. I took the car to another dealership and whereas their technicians can tell there is a problem - they cannot get it to misbehave enough to meet Ford's 'failure' criteria.

2 people found this helpful.
10

MY TCM just went out. heading to Ford tomorrow.

1 people found this helpful.
90

As an update... a 2nd dealership identified the same old problem with the DCT, they swapped out the transmission but I still got dinged CAD$240 for some linkages which are not covered under the warranty - seems pretty stupid that an issue caused by Ford's error - would still cost the consumer money!!!

1 people found this helpful.

U had TCM and clutch go out at same time also. Needs to go back again. Also having electric power shortages, battery dies but alternator is fine...Browning work n it's not a fuse. First car as a newly single parent and I choose Ford focus,2012, and it's a joke never had so many problems before!!! Anyone know of lawsuit i can jump aboard for the clutch, rolling in gear problem and trani issues? Please let me kbow, th Featherwoodkat@gmail.com

50

Just a follow-up, when my son saw the expenses continuing for issues that Ford would not acknowledge had anything to do with the transmission, he took the car to CarMax, they made him an offer and he cut his losses and sold it to them. I know that sounds easier said then done, but it potentially could have been a money pit had he kept it. I know after our experience with Ford and their lack of customer service all the way to the corporate office, I would never purchase any Ford again.

3 people found this helpful.
10

Had the TCM replaced twice. Paid the tow myself the first time and then insisted the dealership pick up the tow the second time. I believe there was a reprogramming done with the second TCM replacement. This all occurred with less than 52,000 miles on the car. I now have 68,000 and have not had an issue so far. The dealership and Ford are extending the warranty on the TCM to 150K.

1 people found this helpful.
50

GuruX4RZ6, Ford extended the warranties to 150,000 miles for all Focus' (I believe 2012 -- 2016) with this issue. The problem my son had was there were other issues that arose as a result but Ford would not include them or cover them. Good luck!

1 people found this helpful.

I just bought, a 2012 Ford focus, with 65,000 miles on it. Drove it about three months, and started noticing the clutch problem, took it to the dealer, they said $1300 would fix it. CalledFord they are not going to give me any help. I don’t think it’s right, for them to make a Bad design, and Not fix the problem. I would like to get in on a lawsuit, if anybody knows one.

50

You're not alone with your purchase. Unfortunately, whoever you purchased it from probably knew of the issues. Your vehicle might be included in the class action already. Here is a link to the website's FAQs. http://fordtransmissionsettlement.com/frequently-asked-questions.aspx#a6 Good luck!

The 2012 Ford Focus with 62,000 miles stopped and making noise in the engine. They said I need a the engine.

Did the trasitmissing cause the engine to go with 62,000 miles on the car.

Who who

50

My son's car had the transmission issue and after it was fixed or replaced, he drove it home (Friday), he went to go to church on Sunday and the check engine light went on. Since it was Sunday and Ford wasn't open, he went to Auto Zone so they could run a diagnostic. Their diagnostic showed it has something to do with the emissions. We took it back to Ford on Monday. The next day they called to tell me the catalytic converter and the vapor management valve needed to be replaced ($1420 which included their diagnostic fee of $130). Unfortunately his car now has 81,000 on it and the emission warranty portion is 8 years/80,000. Hope this helps.

I have had my piece of s### Focus since 2014. While under warranty, it was in 8 times for the transmission; replaced clutch 3 times and did software change the others. My daughters drove it back and forth to college and put on a lot of miles so It has been out of warranty for 3 years now. The engine and everything else has been great. But with all the slipping and shuttering and not going into gear sometimes, it nowhere came close to meeting the avg MPG. Also some close calls getting stuck in intersections. These should have been replaced as a recall and Ford apparently chose the cheaper way out. I sent my information and receipts and thought I was part of a class action lawsuit but I can’t get anyone there to answer me so I’m not sure what happened with that. Nonetheless, I’ve been out shopping for cars today and ..... didn’t go anywhere near the Ford dealer. They won’t ever get our business again.

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