Doors will not lock from drivers or passengers side or the key fob.

Asked by Rbrew2014 Apr 14, 2014 at 03:40 PM about the 2011 Dodge Journey Crew FWD

Question type: Maintenance & Repair

I cannot lock the doors or unlock them for that matter.  I tried the driver's and passenger's side and with the key fob.  It doesnt even make the sound like it locks.  I treid to change the fuse and it didnt work.

13 Answers

12,595

did you look at the wiring to see if it is damaged? did you check the relay?

16 people found this helpful.
90

replace your key fob battery. It solved the problem with my 2012 when I did that. You can remove the key and pry apart the key fob.

9 people found this helpful.
310

I have a 2009 Dodge Journey all of a sudden both of the keypads will not lock or unlock the doors and plus they was just replaced due to a recall

31 people found this helpful.
260

I have a 2009 Dodge Journey all of a sudden both of the keypads will not lock or unlock

26 people found this helpful.
380

Door will not lock from driver or passenger side or from key fob. Car will arm, and headlights come on when fob is pressed for bisarm

38 people found this helpful.
170

I am having the same problem, did you ever figure out what was going on?

17 people found this helpful.
50

The same problem in my 2009 sxt 2.4 trip, I have 4 remote controls and none works, besides the left rear door does not lock or unlock from the driver's panel, I had electrical problems before and solved them by reconnecting the poor quality cables in the rear door, i think that can be some like that, i keep checking

5 people found this helpful.
20

I have a 2018 Crossroads that I purchased in June of last year but I have a lot of miles on it and I have this same issue. From the posts I see about this same issue I suspect it may be a common problem. I guess I will try the dealer and see how bad I get screwed.

2 people found this helpful.
70

So after you went to the dealer. What was the problem?

7 people found this helpful.
60

Having same problem on my 2018 dodge journey but it wont even let my key inside fob be used to unlock door

6 people found this helpful.
10

@jd did you ever find out the problem please need to know going through the same thing

1 people found this helpful.
70

Tailgate wiring was all dry and cracked causing a short. This in turn prevented all of the doors to not lock or unlock via the fob and or the door switches. Pull back the rubber wiring loom between the body and the tailgate and you will most likely find the cause of the issue assuming you have checked the 3 fuses already.

7 people found this helpful.

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