Labor charge for part under warranty. Legal?

Asked by janienmn Feb 24, 2017 at 06:11 AM about the 2009 BMW 5 Series 535i xDrive Sedan AWD

Question type: Maintenance & Repair

Good morning. I recently had the water pump replaced on my 2009 535ix. It was covered under manufacturer's warranty. It went out after 14 months and the shop first argued with me about the length of the warranty. After my boyfriend called autozone, gave the factory part # and was told it had a 24 month warranty the shop finally acknowledged the warranty. Anyway, they still charged me @$450 for labor. Is this legal? I was told by another shop that the labor would have been covered had I brought the car there. Can I sue?

2 Answers
220,815

Rowefast answered 7 years ago

If you purchased a part from an auto parts store that is warrantied for a length of time, and the part fails during that time period, they are only going to warranty the part, not the labor. You would have to have an extended warranty on your car to cover labor costs. It not the fault of of repair shop that a part fails. There out to make a living also.

1 people found this helpful.
Mark helpful

Your Answer:

Related Questions

5 Series

Looking for a Used 5 Series in your area?

CarGurus has 298 nationwide 5 Series listings starting at $5,299.

Postal Code:

Shortcuts

Search BMW 5 Series Questions

CarGurus Experts

  • #1
    Michael Branan
    Reputation
    1,400
  • #2
    Robert Charlson
    Reputation
    1,040
  • #3
    apbimmer98
    Reputation
    950
View All

Find great deals from top-rated dealers

Search

Related Models For Sale

Used BMW 3 Series
73 Great Deals out of 1,230 listings starting at $2,900
Used BMW M5
40 listings starting at $25,990
Used BMW 7 Series
10 Great Deals out of 125 listings starting at $5,500
Used BMW X5
56 Great Deals out of 979 listings starting at $5,000
Used Mercedes-Benz E-Class
37 Great Deals out of 568 listings starting at $4,900
Used BMW M3
7 Great Deals out of 72 listings starting at $14,995
Used Mercedes-Benz C-Class
76 Great Deals out of 1,391 listings starting at $3,500
Used BMW 6 Series
11 Great Deals out of 67 listings starting at $8,900
Used Dodge Charger
32 Great Deals out of 909 listings starting at $5,495
Used Mercedes-Benz S-Class
21 Great Deals out of 207 listings starting at $6,500
Used Audi A6
6 Great Deals out of 110 listings starting at $5,600
Used BMW X3
58 Great Deals out of 1,150 listings starting at $4,400

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use. Content will be removed if CarGurus becomes aware that it violates our policies.