Why does CarGurus keep sending me fake messages? I wish they would stop with the phony messages its like they want you to think there is more interest in your car then really is.

I doubt CarGurus sends out fake messages. Rather, there are casual buyers that may be "kind of" interested in your car, and who simply check one, or all, of the of the standard replies on the ad. Were the standard messages not to exist and the buyer had to deliberately contact the seller with his/her own message, the seller wouldn't have to be inconvenienced. On the other hand, the check boxes do help to initiate a dialog.

This has been happening to me too. Multiple times I've gotten messages this week. From one name buyers, who don't follow up after I answer them. This is definitely inconveniencing. I even got the same canned response from the sales team twice. Supposedly my car has been pending payment for a week. What a sham.

While I have had some messages from individuals, they too don't follow up after I answer. I have had very few interested buyers. Do you think this is the best site to sell a car? Which others do you recommend?

I'm having the same problem as well. I'm using cars.com

You can sell to a dealer or privately.

I am selling my car privately. Which do you think is the best site to sell a car, cars.com or cargurus, auto trader, hemmings. My feeling is that cars that have high mileage are hard to sell.

As a car dealer I know that Cargurus takes there info/ my inventory from other sites in order for them to gain a presence in the market. I do not pay them. Its not rocket science, as kijji did this way before them. Thing is I believe they send false requests for contact. I réspond to them all as soon as I get notification on my phone. If there was real folks on the other end I would hear back. I even try a 2nd a third time days later. Nothing....There market report is annoying. I am usually way under however certain vehicles are rare or market specific and the guide can be way out.

Same here. I figured it was Cargurus checking to see if you sold your car without paying them. Either that or the site is overflowing with morons. Take your pick. Either way it's not great.

Clicking a couple buttons to make an inquiry is so easy a retard (most college grads) can do it which is the only reason why there are so many contacts that never respond. Not hard to understand if you think about it.

I had a response the other day from a guy (?) who spelled his name two different ways. A bit suspicious, wouldn't you say?

I get fake messages as well and it's horribly annoying. Always the same questions. Is the car still available? Do you have more pictures? Then when you attempt to schedule a test drive or counter an "offer" nothing comes of it. It should stop. I'd rather hear nothing than the nonsense false lead.

I think CarGurus could be offering a great service but they dont vet buyers so I am having the same problem with tons of BS spam buyers who ask one of the following questions "is the carstill available?" "can I take more pictures?" "will I accept x dollars for purchase" all to which I've been answering and like you I receive no follow up. It almost feels like they are gaming the system themselves.

To vet a buyer would mean buyer fees.

I have been using car guru for a couple of months and have also received numerous buyer interests that are clearly not real. I can only assume this is one of two things and neither are good for CarGurus. First, it's an outside source that is abusing the CarGurus system to get something from the seller's responses. Second, it is CarGurus robo e mails to enhance it's numbers, and additionally try to keep sellers on the system. Both scenario's will of course push seller's off the system. Steve

August 2020: Yep, still happening. Why don't they at least require a buyer to enter an email and confirm it before asking questions.

CARGURUS is an UNSCRUPULOUS business. I made the mistake of texting who I thought was the car dealership & it turned out to be a CarGurus number. Starting immediately, i got SPAMMED by all different phone numbers & email addresses. That had never happened before until I had a moment of not thinking ... CARGURUS IS AN UNETHICAL BUSINESS !!

Report to FTC, they do use both and favor the big dealer cars in their searches. I received so many leads but no one calls or shows up. They also implemented a new rule to inactivate your listing if it receives more than 30 leads, then have to wait 120 days for the listing to go active again. It's a scam

Yes me too, a lot of inquiries but no shows or interest afterward!

Just my guess here, these are SCAMMERS. They are likely sending these out to so many accounts, and they can't reply to them all and may not follow up due to being busy with other victims. I had 28 pictures posted, so why would they need more pictures?? I am guessing they would try to have me text them more pictures so they can get my cell info (this happens on Facebook Marketplace as well), but they haven't got that far yet with the messages I received. Be careful online folks!