Why does CarGurus keep sending me fake messages? I wish they would stop with the phony messages its like they want you to think there is more interest in your car then really is.

Asked by Jan 19, 2018 at 05:35 PM

Question type: General

Periodically get the same canned message in my inbox "I am interested in your " must be Car Gurus robot - please stop if not illegal certainly unethical!

6 Answers

I doubt CarGurus sends out fake messages. Rather, there are casual buyers that may be "kind of" interested in your car, and who simply check one, or all, of the of the standard replies on the ad. Were the standard messages not to exist and the buyer had to deliberately contact the seller with his/her own message, the seller wouldn't have to be inconvenienced. On the other hand, the check boxes do help to initiate a dialog.

This has been happening to me too. Multiple times I've gotten messages this week. From one name buyers, who don't follow up after I answer them. This is definitely inconveniencing. I even got the same canned response from the sales team twice. Supposedly my car has been pending payment for a week. What a sham.

While I have had some messages from individuals, they too don't follow up after I answer. I have had very few interested buyers. Do you think this is the best site to sell a car? Which others do you recommend?

I'm having the same problem as well. I'm using cars.com

You can sell to a dealer or privately.

I am selling my car privately. Which do you think is the best site to sell a car, cars.com or cargurus, auto trader, hemmings. My feeling is that cars that have high mileage are hard to sell.

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