Why does CarGurus keep sending me fake messages? I wish they would stop with the phony messages its like they want you to think there is more interest in your car then really is.

Asked by Jan 19, 2018 at 05:35 PM

Question type: General

Periodically get the same canned message in my inbox "I am interested in your " must be Car Gurus robot - please stop if not illegal certainly unethical!

1 Answer

I doubt CarGurus sends out fake messages. Rather, there are casual buyers that may be "kind of" interested in your car, and who simply check one, or all, of the of the standard replies on the ad. Were the standard messages not to exist and the buyer had to deliberately contact the seller with his/her own message, the seller wouldn't have to be inconvenienced. On the other hand, the check boxes do help to initiate a dialog.

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