Processing

15

Asked by Oct 05, 2017 at 02:17 PM

Question type: General

I was in the middle of communicating with a
potential buyer when this thing went to
processing… It shows I have one unread email
however I cannot access it while it is processing
and may lose the sale where the buyer was going to
Look at the car this afternoon is there anyway I can
get this addressed quickly?

2 Answers

15

Also may want to check grammar :)

1 people found this helpful.
50

Same issue. This is incredibly frustrating and an unpleasant customer experience. I have a buyer I was talking to last night about viewing my vehicle today at 3:30pm. I'm now unable to communicate and exchange contact/location information. This will likely push us back a whole week before we can reconnect. I understand the need to force a response on whether the car is still for sale, but can't this be done while preserving existing conversation discussions?

3 people found this helpful.
Best Answer Mark helpful

Your Answer:

Shortcuts

General Experts

  • #1
    COMETGUY61
    Reputation
    44,500
  • #2
    F_O_R
    Reputation
    37,600
  • #3
    tennisshoes
    Reputation
    20,960
View All

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use. Content will be removed if CarGurus becomes aware that it violates our policies.