How do I close my account?

60

Asked by Jetta4Sale Jul 15, 2012 at 11:34 PM

Question type: General

I just want to close my account. I no longer have a car to sell, and would like to remove myself from this
service.

17 Answers

85

Go to your "account" and click on "MY LISTINGS", then you will see a tab "CLOSE ACCOUNT", then you can choose a reason that is there to close it.

5 people found this helpful.
13,705

I found the following at CarGurus: You can cancel your registration with us by e-mailing cancel@CarGurus.com, and placing your email address in the subject of the e-mail. We will send you an e-mail to confirm your request. After we receive confirmation, we will remove your information from our active database, but some information may remain in our archives. We may not be able to remove your information from our partners' databases, if we have transmitted any information to them.

11 people found this helpful.
60

I'm not seeing the CLOSE ACCOUNT tab. Either I am lacking in observational abilities, or it just doesn't exist for me. I'll try the email. Thanks, ya'll.

4 people found this helpful.
13,705

I also did not find the tab. That is why I sent you the email option. I found it elsewhere. When you go to the bottom of the page on CarGurus, click on "privacy". It's about half way down the page. Have a nice day,..... Goodwrench707.

4 people found this helpful.

Martins Sales LLC I would like to cancel account Thank You Jeff.

jeffwilsonmartinssales@gmail.com please close account Thanks Jeff.

10

This would be great if the cancel@ mailbox wasn't full. What a scam.

1 people found this helpful.

If you can't cancel, set your junk spam filter to trash. Good company that wants your business should play nice with their client base, though.

1 people found this helpful.
30

it is: cancellations@cargurus.com if you use: cancel@cargurus.com your request will not get processed.

3 people found this helpful.

get off my email or I will never consider yo for any thing deghidoni@gmail.com

25

Hi my name Is Jose AND i AM FROM STAR TEXAS MOTORS LL C i WANT TO CANCEL MY ACCOUNT FROM CARGUROS I don't want to post any more please cancel my account at this moment thank you today is April 30 2018

2 people found this helpful.

Per their website, under privacy: Cancelling Your CarGurus Registration You can cancel your registration with us by e-mailing cancel@CarGurus.com, or by placing your email address in the subject of the e-mail. We will send you an e-mail to confirm your request. After we receive confirmation, we will remove your information from our active database, but some information may remain in our database and/or archives for our own corporate recordkeeping and as required to comply with law. As a practical matter, given the number of car sellers, dealers or manufacturers, we will not be able to remove your information from car sellers, dealers or manufacturers' databases, if we have transmitted any information to them.

Hi I would like to CANCEL MY ACCOUNT FROM CARGUROS.

10

please remove my email address from CarGurus

1 people found this helpful.

TODAYS 2/14/2019 THURSDAY I WANT YOU TO CANCEL MY SERVICES MY ADRESS IS 1417 W WASHINGTON BLVD LOS ANGELES CALIFORNIA 90007 SUBCRIPTION NUMBER IS A-S00060550

How can i get rid of your harrassment. I have tried tried to rid of you all off my phone...rosegirlga2000@yahoo.com

The two items below were directly copied/pasted from the Privacy portion of the CarGurus website; 2. Information Collected Upon Registration, Requests to be Contacted, and Use of Our Private Transaction Services Information Collected When Requesting to be Contacted by a Car Seller If you want to be contacted by a particular car seller, both that seller, as the case may be, and CarGurus may collect personal information provided by you through the text and chat functionalities that we provide and on the contact forms on our site, which may include your name, email address, postal code, and telephone number, so that the seller can contact you or so that we can email you to request that you submit a dealer review. We may also use information you provide on the contact form to provide you with information on special offers, products or services that we think may be of interest to you and/or to contact you to collect your feedback on CarGurus and/or the business partners you contact through our platform to help us improve our user experience. Additional Information Collected When Using Our Private Transaction Services to Buy or Sell A Vehicle If are an individual user (and not acting on behalf of a car dealer) and you want to use our services to buy or sell a vehicle, we and/or our third party service providers may collect information provided by you in connection with that transaction, for example to create your vehicle listing, to verify vehicle ownership, to verify funds, to process payment, to populate purchase and sale documents, and to provide user support. We may collect this information in forms on our site, forms on third party sites made available from our site, or from a picture of your ID that you upload. This information may include your name, address, email address, telephone number, driver’s license number, and date of birth. Information Collected When Registering with CarGurus; Subscribing If you choose to register with us, you'll be able to add content to our site (subject to CarGurus’ site Terms and Conditions of Use). For example, you may post your own car reviews and participate in our discussion forums. In addition, you will benefit from the ability to personalize your CarGurus site experience. The benefits of registering will increase over time as we get to know you better and introduce new features. We encourage you to register so that you can experience everything that CarGurus has to offer! If you register with us, in addition to the information collected that is described above, we will also collect registration information. We may store all or some of that information in a cookie file on your hard drive, so that our system will recognize you each time you visit our site. In that way, we can save your preferences from visit to visit and present you with a customized site, without requiring you to log into our site every time you visit. Once you register, we may also use registration information to periodically contact you with news or important information about your account; to provide you with information on special offers, products or services that we think may be of interest to you; to communicate about, and administer your participation in, special events, programs, surveys, contests, sweepstakes and other offers or promotions; or to request your feedback on our site. When you subscribe to receive specific information or services on our site, we may use subscription information to provide you with information on special offers, products or services that we think may be of interest to you; or to communicate about, and administer your participation in, special events, programs, surveys, contests, sweepstakes and other offers or promotions. You may opt-out of any or all future marketing communications or notifications from CarGurus or a car seller, dealer or manufacturer by visiting https://www.cargurus.com/Cars/garage/manage/viewSettings.action or clicking on the unsubscribe link we place at the footer of every email we send that is not in response to an action taken by the user. Cancelling Your CarGurus Registration You can cancel your registration with us by e-mailing cancel@CarGurus.com, or by placing your email address in the subject of the e-mail. We will send you an e-mail to confirm your request. After we receive confirmation, we will remove your information from our active database, but some information may remain in our database and/or archives for our own corporate recordkeeping and as required to comply with law. As a practical matter, given the number of car sellers we will not be able to remove your information from car sellers databases, if we have transmitted any information to them. ... 8. How you can review and update your personal information. You can review and update the personal information you have provided through the registration process by visiting https://www.cargurus.com/Cars/garage/manage/viewSettings.action. Or, to request an accounting of how your information has been used or disclosed, or to make a complaint or ask a question, you can also contact us at: Address: CarGurus, Inc. Two Canal Park Cambridge, MA 02141 USA Tel: 617-354-0068 Email: privacy@cargurus.com

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