How do I remove sold listings from my saved list?

15

Asked by Bryne Dec 10, 2019 at 07:05 PM

Question type: General

I'm showing I have over 100 saved cars in my saved list but only 75 show up,
assuming that the 25 have been sold.  I used to be able to remove those sold
cars but not I don't seem to be able to.  Did CarGurus turned that function off?  I
can't see the cars again once they are sold so why not just autoremove them
from Saved lists?  

2 Answers

20

I've had the same problem for weeks. There are quite a few threads scattered over the last year, indicating a systemic problem they haven't addressed. When I sent a complaint to Support, the reply I got back from a 'Luis' with CarGurus support said: 'Thanks for reaching out! We are aware of this technical issue, I have notified our developers of the discrepancy and they will be exploring this further. We apologize for the lag time in updating to the correct number and understand this can be confusing. As we continue to grow and develop our platform, we do rely on user feedback to drive improvements to the user experience.' I don't expect a prompt resolution to our problem.

2 people found this helpful.
15

Thanks burkian! I figured as much. It did work before so that’s frustrating. Since they are looking for user feedback, another annoying thing is when sending a message to a dealer, the site provides other suggestions. Those other suggestions have “Contact Dealer” button but no way to link to the car and check it out first. I accidentally hit contract dealer while trying to link to the suggestion without even being able to look at the car first. I love this site but other sites are catching up quickly and the great deals now are usually dealers from great neck NY just putting super low prices and adding $5-$6000 in dealer fees. Kind of defeats the purpose of this site. Starting to user autotrader and CARFAX more so CarGurus better fix the problems quickly. Internet companies only stay in business when they are able to quickly adjust.

1 people found this helpful.

Your Answer:

Shortcuts

General Experts

  • #1
    F_O_R
    Reputation
    85,160
  • #2
    COMETGUY61
    Reputation
    51,050
  • #3
    G A Arne
    Reputation
    35,020
View All

Find great deals from top-rated dealers

Search

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use. Content will be removed if CarGurus becomes aware that it violates our policies.