I had trouble listing my truck and cancelled that listing. I started another one and now it won't let me list the vin/plate number because it says it's already listed. But I cancelled that listing. It won't allow me to get past the enter your vin/plate section. I have a message from a potential buyer, but I can't access. Help?
Use the Help link at the bottom of the page. This is a technical forum.
I can't find the answer there, So where Can I get help? I've asked the same question three times and cannot get an answer to help. In fact, I was sent emails twice asking for more information, but the email address was not valid when I tried to reply. Undeliverable it said. Now what?? Help please
I found this in Help under "Why is my VIN being rejected?" If your VIN already exists on the site: If your car has been listed for sale on our site within the last 30 days, you will not be able to submit a new listing. If a dealership is still displaying a vehicle that you have bought and are now trying to sell, please reach out to the dealer to request removal of the listing. If you are creating a new ad because the original listing contains a mistake, please re-open the original ad by following these instructions and edit your listing by going to your garage. If you created a listing under a typo-ed email address, please reach out to us at firstname.lastname@example.org with your VIN# and correct email address! We will correct the email address on the original ad for you (you will have to confirm the new email address).
Have you tried re-opening the original listing? That is the suggestion in this Help page: https://cargurus.helpscoutdocs.com/article/45-why-is-my-vin-being-rejected
The original Listing is not available for me to view