Can the VIN number of a brand new car appear as used?

Asked by GuruF9KGV Apr 13, 2020 at 10:58 AM about the Hyundai Tucson

Question type: General

Hello, I recently bought a brand new vehicle from hyundai,
when I got the insurance I was told that the VIN number is
that of a used car. I asked the dealer and they stated
they'd be in contact with the insurance,  the insurance said
the dealer did not and still has the car registered as used

3 Answers


How many miles were on the vehicle when you purchased it? Generally speaking if a vehicle has 1,000 or more miles on it when you buy it the vehicle is considered used. Even if it is the current model year. Hope that helps! Jim


When the insurance company says the car is used, that means that it had been previously titled. You have a USED car and should discuss this with the dealer. If you have sales documentation that shows the car was sold to you new, you have a claim and the dealer should allow you to return the car or provide a price reduction: whatever you choose. Have the insurance company find out who the car had been titled to; might have been someone at the dealer, then report this dealer to the Bureau Of Automotive Repair.

2 people found this helpful.

If this dealer is selling a used car as new your DA may be interested. I might run a CarFax to find out what is going on.

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