2019 Lexus RX 350

Asked by CD218 Nov 11, 2019 at 08:09 PM about the Lexus RX 350

Question type: Maintenance & Repair

I’ve been driving a brand new 2019 rx 350 for 10
months. There was leaking from dashboard to
passenger front seat floor. Brought it to the dealer
and AC line was clogged. The cost to repair is
$10,700!!! Thank goodness insurance is covering it
but they still want me to pay $300 deductible. This
seems outrageous! It’s a brand new car! I would
love some feedback from car professionals. Thx!

2 Answers

270,805

How is this an insurance issue? This should be covered under the factory warranty. I would complain directly to Lexus about this, maybe they will cover the deductible too.

Thx for your response. It was covered under the comprehensive part of my insurance. They said the ac line wasn’t covered under factory warranty. I think it was a defective part given I’ve only been driving locally & highway for 10 months!! I plan to fight the deductible. The car should be ready for pick up by the end of the week.

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