2019 Dodge Ram 1500 Keyless Entry

Asked by Guru1ZN17 Aug 22, 2019 at 12:20 PM about the Dodge RAM 1500

Question type: Maintenance & Repair

Just purchased a 2019 Dodge Ram 1500 used
from a dealership and they key fob isn't working.
Service department took a look and told us that
since it was previously a work truck that the truck
is not designed to have keyless entry. But then
why would it even have a key fob in the first place?
This sounded weird to me, I've never looked to buy
a work truck so I have no clue if that could be true
or not. Does anyone have any experience with fleet
vehicles that may know?

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