Id there is a software upgrade for my infotainment center, do I have to pay to have it done?

Asked by Dec 20, 2017 at 10:40 AM about the Chevrolet Equinox

Question type: Maintenance & Repair

My heater buttons will not light up & the entire infotainment center has
randomly quit working. Usually turning car off and back on resolved it.
Yesterday it happened & I was near a dealership. I took it in and they said there
was a software upgrade that they applied. They charged me $115.00. Shouldn't
this be free?

6 Answers

77,815

All depends on what the warranty says. Warranty may be up.

57,855

Good question to ask your local Chebby dealership.

They are charging me $115.00. I thought since it was a new/known issue, it should like a recall and be done at no cost to me.

91,615

How old is your car?

57,855

Recalls are generally for safety issues. Just because there is a known problem does not mean that it is free. I also am curious as to what year this vehicle is.

It is a 2013 with 60,000 miles

Your Answer

Equinox

Looking for a Used Equinox in your area?

CarGurus has 5,209 nationwide Equinox listings starting at $399.

Postal Code:

Chevrolet Equinox Experts

  • #1
    Tom Demyan
    Reputation
    2,030
  • #2
    David Scott
    Reputation
    1,000
  • #3
    KenF
    Reputation
    750
View All

Related Models For Sale

Used GMC Terrain
100 Great Deals out of 3,256 listings starting at $6,495
Used Chevrolet Traverse
24 Great Deals out of 1,165 listings starting at $2,740
Used Ford Escape
191 Great Deals out of 4,737 listings starting at $1,200
Used Ford Edge
115 Great Deals out of 1,954 listings starting at $4,100
Used GMC Acadia
37 Great Deals out of 2,064 listings starting at $4,200
Used Honda CR-V
54 Great Deals out of 2,671 listings starting at $1,500
Used Ford Explorer
35 Great Deals out of 1,560 listings starting at $5,000
Used Toyota RAV4
46 Great Deals out of 3,286 listings starting at $1,800
Used Nissan Rogue
55 Great Deals out of 3,710 listings starting at $999
Used Kia Sorento
177 Great Deals out of 2,265 listings starting at $4,999
Used Chevrolet Tahoe
5 Great Deals out of 776 listings starting at $4,200
Used Jeep Grand Cherokee
137 Great Deals out of 3,741 listings starting at $2,995
Used Chevrolet Malibu
99 Great Deals out of 1,769 listings starting at $888
Used Nissan Murano
79 Great Deals out of 1,354 listings starting at $1,200
Used Jeep Cherokee
96 Great Deals out of 8,166 listings starting at $9,950

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use.