Id there is a software upgrade for my infotainment center, do I have to pay to have it done?

20

Asked by Dec 20, 2017 at 10:40 AM about the Chevrolet Equinox

Question type: Maintenance & Repair

My heater buttons will not light up & the entire infotainment center has
randomly quit working. Usually turning car off and back on resolved it.
Yesterday it happened & I was near a dealership. I took it in and they said there
was a software upgrade that they applied. They charged me $115.00. Shouldn't
this be free?

6 Answers

94,905

All depends on what the warranty says. Warranty may be up.

1 people found this helpful.
75,595

Good question to ask your local Chebby dealership.

1 people found this helpful.
20

They are charging me $115.00. I thought since it was a new/known issue, it should like a recall and be done at no cost to me.

1 people found this helpful.
149,375

How old is your car?

1 people found this helpful.
75,595

Recalls are generally for safety issues. Just because there is a known problem does not mean that it is free. I also am curious as to what year this vehicle is.

1 people found this helpful.
20

It is a 2013 with 60,000 miles

1 people found this helpful.

Your Answer:

Equinox

Looking for a Used Equinox in your area?

CarGurus has 6,316 nationwide Equinox listings starting at $2,888.

Postal Code:

Chevrolet Equinox Experts

  • #1
    David Scott
    Reputation
    1,430
  • #2
    TransAm77
    Reputation
    1,080
  • #3
    F_O_R
    Reputation
    950
View All

Related Models For Sale

Used Chevrolet Traverse
28 Great Deals out of 1,722 listings starting at $4,495
Used GMC Terrain
44 Great Deals out of 3,867 listings starting at $5,395
Used Ford Escape
173 Great Deals out of 6,418 listings starting at $993
Used Honda CR-V
60 Great Deals out of 2,795 listings starting at $1,999
Used GMC Acadia
26 Great Deals out of 2,531 listings starting at $3,995
Used Ford Edge
65 Great Deals out of 2,631 listings starting at $2,500
Used Nissan Rogue
119 Great Deals out of 4,545 listings starting at $710
Used Toyota RAV4
94 Great Deals out of 3,559 listings starting at $4,435
Used Ford Explorer
35 Great Deals out of 2,381 listings starting at $3,995
Used Jeep Grand Cherokee
73 Great Deals out of 4,296 listings starting at $5,499
Used Chevrolet Malibu
54 Great Deals out of 1,710 listings starting at $449
Used Kia Sorento
57 Great Deals out of 3,170 listings starting at $822
Used Jeep Cherokee
63 Great Deals out of 6,867 listings starting at $5,960
Used Chevrolet Tahoe
15 Great Deals out of 1,123 listings starting at $4,999
Used Hyundai Santa Fe
27 Great Deals out of 2,094 listings starting at $1,995

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use. Content will be removed if CarGurus becomes aware that it violates our policies.