Engine Failure on my 2013 BMW X3
I am very upset re: 2 weeks ago my BMW x3, only 5 years old, had engine failure. 76,000 miles and of course out of warranty. This is my 3rd BMW. Corporate BMW just called and they are not willing to pay for any reimbursement. My car just stopped running on a major road. This has never happened with any other car I've owned ( and I've owned many different types of cars). I've researched complaints about BMW's and I'm shocked at how many consumers have had similar problems! Needless to say, this issue needs to be taken further.
Spread the word and don't buy another one!
Thank you for the prompt response! Yes, I have been complaining to corporate and they just informed me......no assistance!! Yes, that is my make/ model. I have so many other cars that have lasted well into 150,000 miles plus! Thank you again for your response.
just happened to my 2013 x3 28i 52,000 miles. bmw said they will replace with new engine at no charge. They say its a new engine. I wonder what kind of warranty the new engine will have. Also wonder if I should trade in or just keep a 0 mile engine with a 52,000 mile body.
barrelgoose - I have pretty similar vehicle with mileage as yours. Is your vehicle within warranty or out of warranty. Could you please share the process you followed to get connected with BMW
I had my engine repaired and quickly traded this BMW in! I will never buy another BMW! I now a Lincoln MKC....love this car. There was no assistance whatsoever from corporate BMW.
Happened to my 2013 x3 as stated above. Had 52,000 miles. Still under the warranty of 70,000 miles for this issue. Bmw looked at engine, determined it was the timing chain malfunction, replaced the engine for free. Bill was $10,000 but I didn’t pay a thing. It’s crap that they know about this issue and are hoping your vehicle gets past 70,000 miles so they don’t have to pay for it. So got x3 back after a month and seems fine. Unsure if I should keep now or trade in..
Oh, and I’m told the new engine warranty is 2 years, unlimited miles
Hi barrelgoose, thanks for the quick reply. In my case my warranty ran out, called in bmw na and they agreed to provide the assistance( not sure how much though) But the dealership looked at the engine after bmw reached out to them and they are asking me to pay 1500$ to find the root cause and apparently it seems request came from BMW NA to find the root cause. That sounds dumb to me for the dealership to ask me to find the root cause ? Called in BMW NA and waiting for their response.. not sure how to go about it...any advise
Hi barrelgoose, thanks for the quick reply. In my case my warranty ran out, called in bmw na and they agreed to provide the assistance( not sure how much though) But the dealership looked at the engine after bmw reached out to them and they are asking me to pay 1500$ to find the root cause and apparently it seems request came from BMW NA to find the root cause. That sounds dumb to me for the dealership to ask me to pay for to find the root cause ? Called in BMW NA and waiting for their response.. not sure how to go about it...any advise
Hi kannan, tell me what happened to your bmw. What year and model? I know the 2013 bmws that had the n20 engine are the ones that are fAiling.
Hi Barrelgoose, I was driving my 2014 BMW x3 28i 47000 Miles to work, vehicle stopped at my work when I stopped for a moment to get into parking garage, vehicle wouldn't start or goto neutral. Called the towing company and after couple of tries (as they were not able to put the car to neutral) they were able to tow it to the closest BMW dealership. Initially deanship mentioned battery died and they need a new battery, which I agreed to change ($450) and after a day they came back saying engine wouldn't start and they saw metal pieces on the oil pan... and they said only option is to change the engine.....I called BMW NA and provided all the information, they wanted me to talk with service manager at dealership and ask them about assistance, if they denied they were willing to look at the assistance from their end....in between dealership called and mentioned their foreman is going to look at it and they called me back stating changing engine is the easiest and less cost effective. I called BMW NA and asked for assistance and they assigned a case manager and the case has been sent to dealership, which is when the dealership came back and mentioned they need me to take care of the labor ( 7 hours) $1500 to find the root cause and they mentioned BMW NA asked for the root cause for them to determine the next steps and the reason they mentioned was I am out of warranty. I started wondering why they would like to know the root cause and called BMW NA to talk to the case manager about it, but unfortunately for me he was OOO until monday and had to wait until then. In between advisor assigned to my vehicle at dealership called to return my loaner as I did not accept to pay for the root cause and he was talking rude and sounded pissed off as I went back to BMW NA. I hope the informant ion provided is adequate and request you to provide any suggestion /advise for me. I kept searching for the TSB LX30215 mentioned, but couldn't find anything.
barrelhouse - one more thing, there was a hussing sound of the engine when I started the vehicle that morning and as I picked up speed, the sound was not audible.
My local bmw dealer got me a rental (2019 Jeep Cherokee that I loved) and took care of the rest. They didn’t try to charge me. They did say that if the problem was something other than oil pump or timing chain then I would be liable for charges and repair. I was pretty sure it was the timing chain and also I was under the new warranty for that issue of 70,000. I would talk to bmw na and ask about warranty extension for engine failure. Maybe it’s the same engine that was in the 2013s that are a known issue.
Barrelgoose - it’s the N20 engine and bmw NA confirmed of the warranty for the 2 issues you have stated - since the labor effort involved removing oil pan, I guess my issue is with oil pump. Hopefully they come back with that as the root cause and warranty would cover it, hoping for the best and keeping my fingers crossed. Thank you for taking time in replying to my messages.
The extended warranty only applies to the US as they are still not covering the same issues in Canada
Same thing just happened to our daughter’s x3. BMW aid replacing engine under warranty. Did you also get reimbursed for towing? We have a $350 tow charge due to the distance to the nearest BMW dealership.
Do you know of any pending lawsuits against bmw regarding the timing chain. What if we huddle and begin one? Because after spending so much money on this vecle. This is a well known issue. Bmw should fess up and so the right thing!
Anyone interested in starting a lawsuit against bmw on the timing chain problem? Please respond below.
I had a $24,000 new engine replacement. X3 is constantly in the shop with new issues all the time.
My 2013 x3 engine failed due to timing chains and oil pumps chain broken. I towed to bmw specialty shop they has diagnosed the problem passed one month. Now I am stuck with the shop. Reached out to BMw NA.it has 105k miles. Bmw doesn't want to help. Anyone can advise please.
From all the posts I have seen, you are screwed. Bmw won’t help you after the 70,000 miles. Options are to junk it or find a garage that will put a new engine in it.
we just purchased a 2013 x3. didn't notice the ticking,knocking sound when you first start it up did your x3 have any unusual sounds? we do have the smoke out the tail pipe when you leave the car sit for a few days.i read it's the turbo oil lines need replacing.taking it to the dealership friday for that.we have 60k miles on it too
I didn’t notice any ticking or unusual noises before the engine failure. No smoking either. Just a sudden engine failure. We got a check engine light and warming of low oil pressure then 20 second later engine failure. I would be very careful with that engine. I would have the timing chain guide replaced. Mine failed at 50,000 miles.
you think BMW would check this since the engine is ticking before it destroys the engine.i read they increased the warranty to 70 k for timing chain failure...if they could check oil pressure maybe I feel better...
kia offers 100k warranty on there engines and BMW only goes to 70k.that is awful.im am very sorry to have bought a 2013 x3.im considering trading it in and take the loss now before it's too late.bmw should be sued.the ntsb needs to step it up here and protect Americans getting ripped off.
Our 2013 BMW X3 just died suddenly this past weekend. Engine failure, timing chain. Under 70,000 miles but went into service June 2012 so missed 7 years by 2 months. BMW says tough they will not replace. Have said will split 70 (me)/30 them, so looking at $9300. We had ticking sound for years, and just recently had smoke come out exhaust a few times when starting car. I am going to contact BMW NA but sounds like I will get nowhere. No warning, just engine failure. I am happy to join a lawsuit.
Well, mine is an X5 and not an X3 but perhaps its a problem with the 2013's... My 2013 X5diesel just had it's engine die as well. Absolutely NO help from BMW Canada. They were excessively rude and dismissive. We bought this car new from the dealer and had all its service done at a BMW dealership. It had 83,000 kms on it (3000 kms out of warantee). You don't want to know how much a new engine is for it... It just started the ticking/knocking and next thing I know, I'm not able to drive it home. Engine bearing apparently... or so they say.
My 2013 X3 has engine failure at 89000 miles. This is really bad for Bmw to now repair these faulty engines!!!! Shame on u Bmw.
Our 2013 X3 made it to 120k miles before engine failed. Light came on saying oil pressure low and before we could even get it pulled over apparently it missed time causing catastrophic damage. The repair shop we took it to wanted between $9500 and $10,500 to fix / replace engine. I'd like to join the lawsuit!!
My X3 2013 cranks but does not start. Changed battery, fuel pumps, spark plug, pump relay nothing works, it cranks but would not start. Finally told by the BMW trained mechanic timing belt mechanism issues and found a broken plastic part inside the oil pan. yes plastic parts in the BMW engine. It is a lemon now.
Same issue here. 2013 BMW X3 ~85K. Had the following issue immediately before the failure: 1. smoke out of the exhaust during start up 2. engine didnt sound right, not enough to concern us before this issue just a general "different noise" At the time of failure: 1. warning came on about drive shaft malfunction 2. when car was turned off and back on the oil pressure light and engine light came on 3. car wouldn't restart Took it to BMW where they diagnosed and told us about a complete engine replacement, haven't heard back about help with cost yet.
firstname.lastname@example.org is handling class action suit.
This is unbelievable! 2013 X3 here had same timing chain problem last week. Wife almost got into a car accident on the freeway because the car just died. This also happened within a week of having the oil changed. The car is in the shop right now and we're not happy paying 10,000 for a car only 7 years old. Class action lawsuit needs to happen.
My 2013 bmw 328I xdrive just took a crap at 80K miles. Bmwna refusing to help even though they know the parts are defective. I am also interested in joining a lawsuit. They should be fixing this. Will never buy another bmw & will warm anyone thinking to do so. It’s ridiculous that this expensive luxury car that they charge so u h for can’t even make it to 90K My Chevy Chevette made it to 319K with zero repairs. They should be ashamed how they are doing people. They lost lawsuit last year & were found liable by federal judge so I’m not sure how they are getting away with continued refusal of repair. Makes me sick. But American that’s all I can say.
I just had 2014 X3 35i engine died in the middle of the road. Just 72k miles on it and No warning lights nothing, car went into Parking and no luck to turn it into Neutral. Towed it to the dealership and they came back with engine fail reason and $13500 estimation to replace the engine. Called BMW customer relations department and they assigned a case manager. I’m hoping to hear back from them in next few days. This is ridiculous. Let’s see whether Bmw could assist. I’m going to sue them if I don’t respond with positive news.
My 2013 x3 just had the engine go out, too. Driving down the highway and the drive train light came on...caution but continue driving...I pulled in a Chevron station within 3 minutes of the warning to call BMW just in case....as I pulled up to park the engine light and low oil pressure light came on and the car just died. Ruined engine and I owe $10k on the car and they want $14k for a new engine. I had 79,000 miles on the car. I'm screwed...they offered me a discount on the engine of 15% or $1500 trade-in. I'm done.
My 2013 X3 engine died 3 days back . About 60K miles on it. Sucks that the engines are so undependable even at 60K miles! What a ripe off. Never touching another BMW again
I also experienced the same problem. I was picking up my fiancé from work, we were at a stop sign and suddenly the engine to my 2013 BMW X3 (28i engine) died with 83K miles on it. I couldn't start the car or shift it into neutral. I had to tow to BMW. Major engine damage due jumped timing, damaging internal motor. BMW dealership is asking over $14K with labor to replace the engine. I contacted BMW North America to help with this issue. Customer Relations and Services / Escalation Specialist is asking for all maintenance documents. I hope they can assist me and replace / repair the motor for no cost. Otherwise I'm definitely joining the lawsuit. I was just about to trade in my car for a new one. That is not acceptable for BMW standards! They should do a national recall and replace, or repair the parts defective related to the timing chain. I'm very upset and really disappointed with BMW. Better actions should have taken place on their part. It has been almost 2 months now with a rental car.
Same issue. Wife was driving 2013 X3 28i and as she approached traffic light warning flashed for the oil pressure low followed by drive train failure, The vehicle was unable to restart and was towed to the dealer states that metal shavings were in the oil. Dealer is asking for $15000 to replace the engine. I called BWM USA and they said there was nothing they could do as the car is out of warranty. I know from looking at different websites that this is a known issue (since 2012) and no recalls were ever made. I am joing the class action lawsuit.
I wrote a letter to my dealership about disappointed and hurt I was because I was a loyal customer and brought up this thread. they came back offered to "split" the cost with me. I have another mechanic looking at it to really assess it but this is so not cool. How can I join the class action suit? This is soooo wrong.
2013 BMW X3 engine died on the highway three days ago. 95k miles on the car. Oil pressure warning came up and the engine just died. I had to have it towed to the BMW dealership and they found the timing chain broken. Engine needs to be replaced. I have extended warranty until 2021/106000 miles. I am hoping the warranty company would approve the claim. I would be happy to join the lawsuit.
Bruce, with BMW of North America told me that "70,000 miles was the general life expectancy of the engines" which is why I guess they only warranty them for up to 70,000 miles or 7 years. I was blown away. By the way, my mechanic repaired my car for half the price of BMW and it was the plastic that the timing chain goes around which broke. Common problem. This is not cool and I will continue to tweet about this everyday. You are lucky that you are under warranty or you would be another casualty of shoddy service...which at one time, used to be stellar. They quit caring as much as soon as they traded the cloth towels in the bathrooms for the paper ones.
Same problem. 2011 BMW X3. Although it has 101,000 miles. My issue and frustration is built up with the fact that I just spent $4,000 on a laundry list of misc. mechanical issues after the service engine light came on. 2 days afterwards it shut off on my daughter in the middle of the road and would not restart. I had it towed to a shop and they told me it would be $4,500 to replace the timing chain. BMW cars have been in my family my entire life and this is so disappointing. I would welcome any information with regard to holding BMW accountable. “The ultimate driving machine”* *Vehicle must start in order to drive
Same problem at 97000 miles, no warranty. 3 weeks after fuel pump and battery replacement, drivetrain malfunction light came on, stopped and did not restart. Like the others, had to get it towed, followed by a phone call today quoting 13,2 k to get a new engine. They do not know the cause but metal parts were found in my oil as well. Gathering now the service history records to call NA BMW tomorrow morning! Happy to join the lawsuit!
Well good luck because I have in ROUNDS with BMW. They told me there is no lawsuit happening now, it is out of their hands and for the dealership to have the final say-so. What keeps happening is the casing for the drive chain is plastic...it breaks causing a chain reaction with breaking another smaller chain. ALSO Bruce, with BMW of America flat out told me that that 70,000k or 7 years is about the life expectancy of their engines! I called him out on the BS and he kind of back tracked but they it's a problem and they don't care. I am about to TWEET a firestorm over this because "they care about their image" Not right. my real mechanic railed on them
Well, unfortunately it happened to me today. I made a connection with a law firm pursuing a class action. See below. We are currently in negotiations with BMW to further extend the engine warranty. Shortly after we filed suit against BMW for the defects in the chain assemblies, they extended the engine warranty for these assemblies from 4yrs/50K to 7yrs/70K. I should have additional information in about 60 days on the progress of the negotiations. You would be part of the class action unless you decide to opt out or are not within the settlement agreement terms. Please make sure BMW NA has your name, contact information and VIN for purposes of sending you information on any settlement proposal. Thomas P. Sobran 7 Evergreen Lane Hingham, MA 02043 Tel: (781) 741-6075 Fax: (781) 741-6074 email@example.com
Well found this post as my 2013 X3 died on me yesterday and had to be towed. I just got the call that it’s a timing chain issue and although the part itself is only a few hundred the labor is 17+ hrs between diagnosis and repair so total job greater than $3000. Or I could replace engine for $10000. Not! Car only has 90,000. Very disappointing to say the least!
Same thing happened to me. my BMW X3 2013 engine failed while driving on the highway low oil pressure light came on and then the car died. Took it to BMW they want 15,000 to replace the engine. I still owe 18,000$ on the car I’m hurt and screwed. This was my first BMW and sad to say this will be my last. I want to join the class action suit.
HI All! Just happened to us last week with our 2013 X3. Our description of what happened sounds exactly the same as what has happened above. The engine died on the way to the dealership and the car had to be towed in. The dealership quoted us $15,000 for new engine. Reached out to corporate, who denied a fix as well. My thought is that we are all the early ones to hit the higher mileage on the 2013s. It's going to start happening more and more often very soon. Happy to join any effort to put pressure on BMW.
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