I have a customer that thinks we broke her hood shocks while putting in an alternator hood often are they replaced on a 2008 Toyato Avaion
they can fail at any time as they are hydraulic. They cost approx. $20 a piece for one, and the hood requires two. Takes 5 mins to replace both if that. Up to you if you want to replace it for your customer on good faith.
Explain that the lifts are 10 years old and past their useful life span. Go 50/50 on them out of good will.
So you broke their hood shocks and you are trying to get yourself out of a jam by posting here. That is really pretty sad.... Do the right thing and replace those hood struts for that customer.
On something like this I'd replace them, for free. It's not worth losing a customer over. Especially if it's a good customer! HTH. -Jim
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