I have a customer that thinks we broke her hood shocks while putting in an alternator hood often are they replaced on a 2008 Toyato Avaion

Asked by Dec 18, 2017 at 10:28 AM about the 2008 Toyota Avalon

Question type: Maintenance & Repair

4 Answers

269,535

they can fail at any time as they are hydraulic. They cost approx. $20 a piece for one, and the hood requires two. Takes 5 mins to replace both if that. Up to you if you want to replace it for your customer on good faith.

1 of 1 people found this helpful.
91,645

Explain that the lifts are 10 years old and past their useful life span. Go 50/50 on them out of good will.

1 of 1 people found this helpful.
57,855

So you broke their hood shocks and you are trying to get yourself out of a jam by posting here. That is really pretty sad.... Do the right thing and replace those hood struts for that customer.

73,875

On something like this I'd replace them, for free. It's not worth losing a customer over. Especially if it's a good customer! HTH. -Jim

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