Problems with the radio in the 2017 Outback

Asked by Jun 24, 2018 at 04:06 PM about the 2017 Subaru Outback

Question type: General

Are others having problems with the sound system in the 2017 Outback locking up, replicating the preset list, and making all other features  none functional? I've already been through 2 radios in 10 months

8 Answers

Yes. I've had this same problem. The radio goes crazy sometimes. Now it keeps dropping satellite every time I turn it off.


I called SiriusXM about the facts that when I hit list the only station that comes up is preview and why, even though I subscribed to the traffic/navigation features, I am steered into traffic jams. I was told that there is a compatibility problem with Subaru radios. Actually, the radio worked fine when I first bought my 2015 Outback, SiriusXM must have made the change which screwed everything up. Some marketing plan, huh?

4 people found this helpful.

I was having the same issue with my radio only showing the preview when I clicked on station list however my presets were working this morning my presets are not working and the radio doesn't seem to want to respond to changing from FM to Sirius... I called Sirius last week and they said there's a known issue with Sirius satellite radios and the service however this seems to be more of an issue with the radio itself. Anyone have any information?

4 people found this helpful.

I have been going back and forth with Sirius for a couple of days. I can only access channels by using the knob on the radio and when I hit list all i get is the ID station and channel 1. I put out an email to my dealer waiting to see if I get any help. Sigh

4 people found this helpful.

Spoke to the dealer, they are aware of an issue with serius and their head units. The guy mentioned some other issues to ... backup camera getting stuck on-screen, screen blanking out, etc. The hardware apparently has problems aside from poor technology implementation.

My 2016 Outback Limited has the same problem with Sirius: As of a month ago, it stopped working with the touch screen (although all other non-Sirius functions do). All I can do is use the tuning knob to scroll through the list of offerings. My list of50 plus stations disappeared and four music stations appeared. Incredibly inconvenient. Sirius claims they are working on it. Dealers have had reams of complaints, but they--rightly so--said it is a Sirius problem. Sirius offered me a $25 credit toward my next renewal. What I want is the issue fixed and a rebate on my current year's subscription for the service lost. (By the way, it did not affect my wife's 2018 Subaru Crosstrek.)

Sirius stations stopped working about a week ago (Sept 2018) on my 2015 Legacy. Works if I send an activation signal until I power of the car, then all channels are unsubscribed again.


Having the same problem on my 2016 outback...on line "chat" said they are working on it; offered $5.95 credit - all the touch functions are gone and can only access stations with the tuning know. ridiculous.

2 people found this helpful.

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