Screen malfunction

Asked by Jan 19, 2018 at 09:27 AM about the 2016 Volkswagen Jetta

Question type: Maintenance & Repair

The screen on my 2016 Jetta has malfunctioned a
couple of times.  The last time it looked like a bar
code.  The dealer is telling me that it has to do with
the plug in phone charger.  That by not using the
after market plug in I won't have a problem.  Does
this sound right?   Has anyone else had this
problem ?

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