Key will not turn in ignition and steering wheel frozen

Asked by Mar 13, 2017 at 03:52 AM about the 2015 Ford Fusion

Question type: Maintenance & Repair

The key will not turn in the ignition and the steering wheel is stuck. I have had
3 other people try it and none of us can release the steering wheel.
Any one else had issues??

2 Answers

72,375

Try turning the steering wheel off the stop. There may be tension in the steering wheel causing the lock to not move freely.

125

Well, you probably have repaired this issue by now. I also had this issue in Feb 2014. As it turned out the Ignition Lock Cylinder needed to be replaced. Fortunately, for me, it was covered under warranty.

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