trunk door won’t latch

Asked by May 21, 2018 at 10:41 AM about the 2011 Toyota RAV4

Question type: Maintenance & Repair

My car door has been working totally fine. Recently,
when you open it, it won’t close. I see all the car
latch door videos and it says the latch is shut so to
push it up. This isn’t my issue, that latch is open
and can move pretty freely, the latch just won’t
catch the hinge to shut. It hits a point and won’t go
further. Please help! (It’s not cold here) (has
happened before and my boyfriend pushed the
latch up as far as he could and it closed, it won’t do
that this time)

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