Asked by May 01, 2018 at 02:45 PM about the 2011 Mercedes-Benz C-Class

Question type: Maintenance & Repair

Water coolant and service due came up
then while driving it cut out topped the
coolant up still no power a mechanic came
out and said it was the battery a recovery
truck took it to the Mercedes garage 5
days later I asked what's the problem and
was told the engine had ceased up and
needs a new one I was told because there
was no oil in it But the oil light did not
come on and the mechanic told me it was
the. battery I don't know what to believe ?

3 Answers


Have you checked the oil dipstick to make sure there is oil in the crankcase? Have you checked the battery to see if it is charged? Engines don't just cease up as if they have a finite service life, and then they go to engine heaven. If the red coolant light is on you may have a faulty temperature gauge or the coolant level is too low. Check Engine Light indicates that there may be a malfunction in the engine management system, the fuel injection system, the exhaust system, the ignition system, or the fuel system. The emission values may have been exceeded and the engine may be breaking into emergency mode. When you say Mercedes garage, is this the Mercedes dealer? In any case, I would strongly suggest that you get a second opinion before committing to pay for a new engine.

1 people found this helpful.

I forgot to mention that a Service Due light indicates that the vehicle requires the normal routine maintenance as recommended by the factory. It can be oil/filter change, transmission check or others. I have a 2017 Mercedes Benz E300, in this model the car displays the type of service required 300 miles before due. If you check the mileage in yours and read the manual, you will see what maintenance service is needed at this moment.

1 people found this helpful.

Thank you

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